As Senior Business Analyst, you'll roll up your sleeves as you assist with various projects within Optum Serve and collaborate on Community Care Services (CCS) contract deliverables. This role will provide high-level analytical, operational, and support to drive key initiatives, streamline processes, and ensure alignment across the organization. The ideal candidate is a proactive problem-solver, a solid communicator, and a trusted partner who thrives in a fast-paced, mission-driven environment.
In this role, you will build relationships across CCS programs and teams in order to make meaningful improvements that will positively impact Veteran's lives and improve the VA's Health System. Along the way, you'll grow, develop, and energize your career while you do your life's best work.
You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.
For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.
Primary Responsibilities:- Support & Execution
- Partner closely with the Optum Serve Operations Chief of Staff to manage and execute high-priority initiatives across the Operations and Community Care Services teams
- Prepare executive-level presentations, reports, and dashboards for internal and external stakeholders
- Operational Excellence
- Analyze operational data to identify trends, inefficiencies, and opportunities for improvement
- Lead or support cross-functional projects that enhance operational effectiveness and scalability
- Business Analysis & Insights
- Conduct in-depth analyses to support business cases and strategic planning
- Analyze opportunities for marketing and social media collaboration
- Consolidate data into clear, concise insights and recommendations
- Stay informed on industry trends, regulatory changes, and competitive intelligence relevant to Optum Serve
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:- 1+ years of experience in business analysis, operations, or strategic support roles
- Experience planning, prioritizing, organizing, and completing complex work efforts to meet established objectives
- Experience presenting and communicating findings to a variety of stakeholders
- Proficient experience with Microsoft Office programs
- Proven ability to manage multiple priorities and work effectively with senior leadership
Preferred Qualifications:- Experience with social media, marketing, fast paced environment, etc.
- Experience working in a fast-paced, collaborative environment with the ability to adapt to changing priorities
- Experience supporting projects, process improvement initiatives, or cross-functional teams
- Experience with social media and marketing, communications
- Intermediate Microsoft Excel skills including ability to link pivots to external data sources, creating pivot tables and summarizing data into reports and dashboards
- Proven solid written and verbal communication skills
- Proven intermediate Microsoft Excel and PowerPoint skills
- Proven interest or experience in healthcare, government programs, Veterans' services, or related industries
- Demonstrated curiosity, initiative, and a willingness to learn new tools, processes, and business functions
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $72,800 - $130,000 annually based on full-time employment. We comply with all minimum wage laws as applicable.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
