Degree in industrial engineering, computer science, or information technology, or equivalent manufacturing experience
At least 7 years of experience in business analysis or functional analysis
Strong understanding of business processes and manufacturing operations
Experience with ERP and manufacturing solutions integration and optimization
Knowledge of PACE ERP and EFI/ePS/CAI systems is a strong asset
Experience in Agile environments and familiarity with tools like Jira
Excellent analytical, problem-solving, and communication skills
Responsibilities
Analyze business needs and operational challenges across In Store Marketing teams
Map, optimize, and standardize business processes
Define and document functional requirements and user stories
Collaborate with technical teams to ensure effective solution delivery
Contribute to the evolution and continuous improvement of business systems
Support users in adopting new solutions and managing change
Coordinate solution testing and user acceptance to meet business requirements
Benefits
Comprehensive and flexible benefits package
Competitive compensation with performance-based incentives
Customizable group benefits including health, dental, and life insurance
Paid time off
Employee perks such as discounts on insurance and travel
Career development opportunities
Dynamic, inclusive work environment that supports growth
Full Job Description
We are looking for a Senior Business Analyst to join our In Store Marketing division, which produces in-store marketing and point-of-purchase materials for major retailers and brands. The Business Analyst, Manufacturing Solutions is a strategic partner to In Store Marketing operations and IT teams. You will analyze business needs, optimize processes and recommend technology solutions aligned with organizational goals. You will play a key role in supporting and evolving our manufacturing systems, including our PACE ERP platform.
This is a hybrid position, with two days of in-person work at our Aurora offices.
This position is currently open and reflects a replacement position due to an internal transfer, promotion, or departure.
The salary range for this position is $95,000 to $105,000 per year, commensurate with experience, education, and internal equity. This range is provided to ensure clarity and promote equitable access to employment opportunities.
Responsibilities
When your actions lead to success:
Analyze business needs and operational challenges across In Store Marketing plants and teams.
Map, optimize and standardize business processes.
Define and document functional requirements and user stories.
Collaborate with technical teams to ensure solutions are delivered as intended.
Contribute to the evolution, integration and continuous improvement of business systems, including PACE ERP and connected print-industry applications.
Support users in adopting new solutions and managing change.
Coordinate solution testing and user acceptance to ensure business requirements are met.
Document business processes, functional requirements and implemented solutions.
Develop and deliver user training to support the successful adoption of new tools and processes.
Partner with stakeholders to assess needs, prioritize initiatives and manage expectations.
Monitor post-implementation outcomes and assess whether solutions deliver the expected business benefits.
Qualifications
When your expertise drives us:
Degree in industrial engineering, computer science or information technology, or equivalent relevant manufacturing experience
At least 7 years of experience in business analysis or functional analysis
Strong understanding of business processes and manufacturing operations
Experience integrating, evolving and optimizing business systems (ERP, enterprise applications, manufacturing solutions)
Knowledge of and experience with PACE ERP is a strong asset
Knowledge of and experience supporting EFI / ePS / CAI systems such as Pace, PrintStream, Monarch and iQuote Experience with one or more EFI, ePS or CAI systems such as PACE, PrintStream, Monarch or iQuote, is considered a strong asset
Experience working in Agile environments and using tools such as Jira
Excellent analytical, synthesis and problem-solving skills
Ability to influence decisions and act as a trusted advisor to stakeholders
Comfortable working in complex, multidisciplinary environments
Excellent communication, facilitation and collaboration skills
Self-directed and results-oriented, with ability to take ownership and provide leadership
Excellent spoken and written English
Able to travel between our plants in the Greater Toronto Area (GTA), and occasionally to our plants in Quebec
When benefits really help you live better:
We offer a comprehensive and flexible benefits package designed to support your well-being and help you thrive-at work and at home. Our offerings include:
Competitive compensation with performance-based incentives and retirement savings plans with company match
Customizable group benefits including health, dental, life, disability, and travel insurance
Paid time off
Employee perks such as discounts on insurance, wireless plans, travel, and more
Career development opportunities
A dynamic, inclusive work environment where your voice matters and your growth is supported
About Transcontinental Inc.
Transcontinental Inc. is a Canadian printing and publishing company based in Montreal, Quebec. The company has operations in Canada and the United States, and is the largest printer in Canada. Transcontinental's printing services include newspapers, magazines, books, and marketing materials. The company also operates a packaging division that produces flexible plastic packaging for consumer goods. Transcontinental was founded in 1976 by Remi Marcoux and has grown through a series of acquisitions.
