We are looking for a Senior Business Analyst to join our In Store Marketing division, which produces in-store marketing and point-of-purchase materials for major retailers and brands. The Business Analyst, Manufacturing Solutions is a strategic partner to In Store Marketing operations and IT teams. You will analyze business needs, optimize processes and recommend technology solutions aligned with organizational goals. You will play a key role in supporting and evolving our manufacturing systems, including our PACE ERP platform.
This is a hybrid position, with two days of in-person work at our Aurora offices.This position is currently open and reflects a replacement position due to an internal transfer, promotion, or departure.
The salary range for this position is $95,000 to $105,000 per year, commensurate with experience, education, and internal equity. This range is provided to ensure clarity and promote equitable access to employment opportunities.
ResponsibilitiesWhen your actions lead to success:- Analyze business needs and operational challenges across In Store Marketing plants and teams.
- Map, optimize and standardize business processes.
- Define and document functional requirements and user stories.
- Collaborate with technical teams to ensure solutions are delivered as intended.
- Contribute to the evolution, integration and continuous improvement of business systems, including PACE ERP and connected print-industry applications.
- Support users in adopting new solutions and managing change.
- Coordinate solution testing and user acceptance to ensure business requirements are met.
- Document business processes, functional requirements and implemented solutions.
- Develop and deliver user training to support the successful adoption of new tools and processes.
- Partner with stakeholders to assess needs, prioritize initiatives and manage expectations.
- Monitor post-implementation outcomes and assess whether solutions deliver the expected business benefits.
QualificationsWhen your expertise drives us:- Degree in industrial engineering, computer science or information technology, or equivalent relevant manufacturing experience
- At least 7 years of experience in business analysis or functional analysis
- Strong understanding of business processes and manufacturing operations
- Experience integrating, evolving and optimizing business systems (ERP, enterprise applications, manufacturing solutions)
- Knowledge of and experience with PACE ERP is a strong asset
- Knowledge of and experience supporting EFI / ePS / CAI systems such as Pace, PrintStream, Monarch and iQuote Experience with one or more EFI, ePS or CAI systems such as PACE, PrintStream, Monarch or iQuote, is considered a strong asset
- Experience working in Agile environments and using tools such as Jira
- Excellent analytical, synthesis and problem-solving skills
- Ability to influence decisions and act as a trusted advisor to stakeholders
- Comfortable working in complex, multidisciplinary environments
- Excellent communication, facilitation and collaboration skills
- Self-directed and results-oriented, with ability to take ownership and provide leadership
- Excellent spoken and written English
- Able to travel between our plants in the Greater Toronto Area (GTA), and occasionally to our plants in Quebec
When benefits really help you live better:We offer a comprehensive and flexible benefits package designed to support your well-being and help you thrive-at work and at home. Our offerings include:
- Competitive compensation with performance-based incentives and retirement savings plans with company match
- Customizable group benefits including health, dental, life, disability, and travel insurance
- Paid time off
- Employee perks such as discounts on insurance, wireless plans, travel, and more
- Career development opportunities
- A dynamic, inclusive work environment where your voice matters and your growth is supported
