Job DescriptionWhat You'll Do
- Consult with clients to align and streamline business processes with Hansen CIS products.
- Own business requirements throughout the project lifecycle, including analysis, design, development, configuration, testing, and implementation.
- Plan and lead requirements sessions to understand customer objectives and business goals.
- Deliver training sessions and hands-on workshops to build client proficiency in Hansen CIS.
- Advise customers on software configuration changes needed to support their business objectives.
- Collaborate with Product Managers, Developers, and QA teams to ensure solutions meet client expectations.
- Identify and help resolve software issues, including documenting client requirements in functional specifications.
- Translate business needs into functional specifications and user stories for development teams.
- Present effectively to project teams, executives, clients, and external audiences.
- Mentor and provide professional guidance to junior analysts.
- Apply familiarity with AI techniques that support automation, reuse, and document creation where beneficial.
What You Bring
- Bachelor's degree in IT, Computer Science, or a related field; equivalent Business Analyst experience in a software development environment may also be considered.
- 5+ years of professional experience as a CIS Business Analyst.
- Strong analytical skills, with the ability to independently investigate client questions, issues, and root causes.
- Self-motivated and committed to delivering high-quality service to clients.
- Consulting experience in client-facing environments.
- Experience delivering training and presentations in remote and onsite settings.
- Senior Business Analyst experience supporting CIS implementation projects.
- Accountable for producing accurate, complete, high-quality deliverables with minimal direction.
You may also have;- Familiarity with Hansen CIS or Banner CIS systems.
- Experience in a similar role working in utilities (water, gas and electricity) industry.
- Strong background in training
- Strong background in consulting
- Knowledgeable in AI enabled solutions
Contact Us
If you possess the desired skills and enthusiasm, please "Apply Now" via the link or visit our career page.
