Job Description
Classification: Grid 27, BCGEU Membership
Office Location: Fort St John or Kelowna or Victoria
Salary: $88,386.22 - $100,776.50 - Permanent Full-Time, based on a 35-hour work week.
An additional 10.75% Job Family Market Multiplier will be added to the posted salary.
An additional 3% Location Allowance will be added to posted salary for northern location.
About the Job:
Reporting to the Director, Information Systems (Director), the Senior Business Analyst (Analyst) plays a pivotal role in aligning business strategy with technology solutions to drive organizational effectiveness and regulatory compliance at the BCER. This position serves as a strategic advisor and change leader, providing expert analysis and insight into the business impacts of regulatory shifts and operational improvements.
The Analyst leads the evaluation and interpretation of the BCER's strategic business needs, translating them into actionable system requirements and process enhancements. This includes:
Assessing the implications of regulatory and operational changes and advising on optimal technology-enabled solutions.
Leading the design and modeling of future-state business processes that support strategic goals, ensuring alignment with enterprise architecture and digital transformation initiatives.
Facilitating the identification, validation, and documentation of business requirements, ensuring they reflect stakeholder needs and support scalable, sustainable system development.
Evaluating the impact of proposed changes on existing systems and processes and supporting change management efforts to ensure successful adoption across the organization.
This role requires a high degree of business acumen, systems thinking, and leadership influence to guide decision-making and ensure that information systems investments deliver measurable value to the BCER's mission and strategic priorities.
Organization Chart:
Commissioner, Chief Executive Officer
Chief Financial Officer, Executive Vice President, People & Transformation
Chief Digital Officer
Executive Director, Information & Digital Services
Director, Information Systems
Senior Business Analyst
Responsibilities
Lead and support all phases of the Software Development Life Cycle (SDLC) for new applications and major enhancements, ensuring alignment with corporate strategic objectives.
Support department leadership in forecasting, tracking, reporting, and allocation of operational and capital budgets to ensure effective use of financial resources.
Contribute to procurement processes by evaluating and scoring vendor responses, playing a key role in mission-critical initiatives through informed decision-making and strategic input.
Develop detailed project plans, secure stakeholder buy-in, manage and report on schedules, risks, and issues, and monitor expenditures against approved budgets.
Identify, monitor, and escalate project risks and issues as needed to ensure timely resolution, maintain project momentum, and bring forward proposed mitigations to facilitate effective decision-making.
Work closely with developers, subject matter experts, and stakeholders to ensure solutions are aligned with BCER's technical architecture and strategic direction. Evaluate and communicate trade-offs between usability, system performance, and scalability to support informed decision-making throughout the development process.
Elicit, analyze, and document business requirements using a variety of techniques including interviews, workshops, surveys, use cases, and workflow analysis to support business system solutions.
Perform data mapping, validation, and analysis to confirm data requirements and models; maintain data integrity and transparency across business systems.
Design and implement quality assurance plans for functionality, performance, and security; oversee internal and external deliverables to ensure high standards are met.
Promote and implement best practices in project management and business analysis to enhance consistency, efficiency, and overall project outcomes.
Provide Tier 2 support for business applications; investigate and resolve complex technical issues escalated by IS Analysts and recommend interim solutions to mitigate operational impacts.
Support and provide backup to fellow Senior Business Analysts; foster a collaborative environment and contribute to continuous improvement initiatives.
Qualifications
Education:
Bachelor's degree or technical diploma in computer science and three (3) years' experience; or
An equivalent combination of training, education and six (6) years' experience as an Information Systems professional, including experience in business analysis, system development life cycle, data modelling and relational database systems will also be considered.
Experience:
Demonstrated experience contributing to enterprise-level information systems planning and roadmap development. Experience leading business analysis initiatives, including eliciting and synthesizing requirements through stakeholder interviews, facilitated workshops, and collaborative sessions.
Demonstrated ability to assess complex business needs and translate them into strategic, technology-enabled solutions that drive operational efficiency and regulatory compliance.
Demonstrated experience in data and process modeling, relational database design, and end-to-end system development, implementation, and support.
Demonstrated experience in business analysis for enterprise information systems, with a focus on aligning technical solutions with organizational strategy.
Demonstrated experience applying Agile, Iterative, and Incremental development methodologies to deliver high-impact solutions in dynamic environments.
Demonstrated experience with client/server and containerized application technologies, with a solid understanding of modern deployment architectures.
Working knowledge of diverse internet and intranet technologies, supporting scalable and secure digital services.
Demonstrated experience across a range of application domains, including finance, administration, and natural resource management.
Demonstrated experience delivering information services in a natural resource or regulatory environment considered an asset.
Key Competencies:
Business Acumen
The ability to understand and assess the business implications of decisions, striving to enhance organizational performance by understanding and addressing business needs, issues, processes, and outcomes effectively.
Managing Organizational Resources
The ability to effectively manage organizational resources, including people, assets, and budgets. It is demonstrated through the measurement, planning, and control of resources to maximize results. It requires evaluating both qualitative and quantitative needs to ensure optimal resources utilization.
Execution and Driving Results
The ability to align activities and resources to deliver on planned actions, meeting or surpassing high standards or excellence and achievement orientation. This includes keeping commitments, following through on objectives, and continuously striving for improvement.
Problem Solving and Judgement
The ability to systematically analyze problems, identify root causes, evaluate potential solutions, and make sound decisions to address challenges and achieve desired outcomes.
If you are interested in applying for this role and meet the minimum selection criteria, please select "Apply Now" and submit your application prior to the closing date. Applicants should review the education and experience listed in the job requisition and clearly articulate how their work experience and skills are aligned with the requirements. Please note, applicants will only be contacted if they are selected to proceed further in the process. An eligibility list with a duration of 6 months may be established.
About the Team
The Digital Innovation Department is responsible for the strategic development of digital, data and technology capabilities that help to modernize, advance and futureproof the BC Energy Regulator. The department enables continuous innovation and evolution of BCER's processes, products and services anchored in user-centric, data-driven approaches.
The Digital Innovation Department's mission is to:
• Design experiences that are user centred and quick to deliver.
• Rely on user feedback and data to optimize and influence the future of BCER's products, services and processes.
• Integrate and connect technologies, data, platforms and products in meaningful ways that enhance the end user experience while serving our internal requirements.
• Experiment with prototypes and iterative development using agile processes.
• Create a consistent experience both online and offline for users of BCER's systems and services.
Within the Digital Innovation Department, the Information Systems program area is responsible for delivering strategic technology solutions and enterprise organization systems that align to the BCER's strategic plan and enable it to achieve its regulatory mandate, support business transformation, and ensure secure, scalable, and integrated digital operations across the organization.
