Bachelor's degree in business administration or international affairs preferred.
Minimum of 5 years in commercial Property and Casualty insurance or consulting.
Strong relationships with global clients to understand their insurance needs.
Ability to delegate effectively while maintaining accountability.
Proven skills as a trusted advisor with strategic insights.
Exceptional presentation and communication skills for executive audiences.
Entrepreneurial mindset focused on client service and innovation.
Responsibilities
Provide visible leadership for internal and external stakeholders.
Cultivate relationships with senior client representatives to offer strategic advice.
Oversee the renewal process and day-to-day service delivery.
Utilize analytics for developing risk strategies and supporting negotiations.
Collaborate with client executives to optimize service and expand business offerings.
Support training and development efforts for all team associates.
Architect and execute global client service plans aligned with risk management goals.
Benefits
Competitive total rewards package.
Continuing education and training opportunities.
Tremendous growth potential within the organization.
Full Job Description
Job Summary:
Position Overview:
The Senior Broker (Client Manager) is at the forefront of our Lockton Northeast Client Engagement strategy. This position executes global strategies across lines of business, ensuring alignment with clients' overall strategies. The primary responsibility is to provide strategic and tactical support while delivering exceptional day-to-day service. The goal is to establish trusted relationships with clients and support their business objectives effectively.
Core Responsibilities:
Provide visible leadership internally and externally.
Cultivate relationships with senior client representatives and buyers, understanding their business needs to provide strategic advice.
Maintain overall responsibility for the renewal process, day-to-day service delivery, and Lockton Global communication.
Utilize analytics to develop risk strategies, support negotiations, and assist clients in making informed decisions.
Collaborate with client executives and producers to optimize service delivery and expand business.
Support team training and development efforts, investing in the growth of all associates.
Architect and execute global client service plans, establishing standards aligned with client global risk management philosophy.
Deliver thought leadership in the global risk arena and leverage Lockton's global capabilities to benefit clients.
Cultivate long-term, trusted advisor relationships with clients, producers, and associates to support business growth.
Drive accountability for execution by empowering and delegating tasks to supporting associates within the Lockton Global Solutions team.
Adhere to Lockton cultural values and foster a respectful and collaborative work environment.
Requirements:
Bachelor's degree (business administration or international affairs preferred) or equivalent education and/or experience required
A minimum of five years of commercial Property and Casualty insurance experience and/or insurance broking/consulting experience required
Strong relationships with global clients-understand their global insurance needs and requirements
Commitment to fostering a collaborative, respectful, and inclusive work environment.
Ability to delegate effectively while maintaining accountability for outcomes.
Ability to act as a trusted advisor, delivering proactive insights and strategic guidance.
Strong presentation and communication skills tailored to executive audiences.
Entrepreneurial mindset with a passion for client service and innovation.
High integrity, humility, and a team-first attitude.
Demonstrated enthusiasm for contributing to a broader mission beyond individual success.
Firm grasp of the English language with exceptional verbal, written and interpersonal skills to interact and instill confidence with Associates and clients at all levels of responsibility, globally
Understanding of insurance/risk management concepts and their application to Clients' needs
Ability to analyze and interpret financial information to facilitate decision making and develop an understanding of the financial condition of Clients and prospects
Ability to market and service multinational programs; thorough understand of commercial insurance rating concepts
Maintains a network of key insurer relationships
Superior negotiation skills
Ability to comply with all company policies and procedures, proactively protecting confidentiality of client and company information
Willingness and ability to work outside of normal business hours
Flexibility to travel both domestically and abroad; both accompanied and alone
Extensive knowledge of global regulatory landscape and nuances
Licensed broker in state of residency or state of employment
Strong knowledge of Microsoft Office Suite (Word, Outlook, Excel, and PowerPoint)
Knowledge of foreign language(s) and/or experience working/traveling overseas a plus
Must be legally authorized to work in the United States and not require sponsorship, now or in the future
Benefits
Lockton is committed to advancing diversity and inclusion. We have a dynamic entrepreneurial culture in which our people are empowered to make a difference to better serve client needs. We are committed to giving back to our communities and we are invested in your success.
We offer acompetitivetotal rewards package, continuing education & training, and tremendous potential with agrowingorganization.
About Lockton
Lockton Companies is the world's largest privately held insurance brokerage firm, providing insurance, risk management, employee benefits and retirement services. The company was founded in 1966 and is headquartered in Kansas City, Missouri. Lockton has more than 7,500 associates in over 100 offices worldwide. The company serves clients in a variety of industries, including construction, healthcare, hospitality, manufacturing, real estate, and technology. Lockton is known for its innovative solutions and exceptional customer service.
