Bachelor's degree in Supply Chain, Logistics, International Business, Trade Compliance, or related field.
5+ years of experience in customs brokerage, trade compliance, or cross-border logistics.
Strong knowledge of U.S./Mexico trade compliance and USMCA regulations.
Experience with USMCA qualification programs and duty recovery initiatives.
Working knowledge of Mexican customs processes, including IMMEX.
Advanced Excel skills and familiarity with ERP or trade management systems.
Strong analytical and communication skills.
Responsibilities
Manage relationships with customs brokers and freight forwarders for efficient cross-border movement.
Administer USMCA compliance programs and maintain audit-ready records.
Review customs entries for accuracy in classification and documentation.
Identify and implement duty savings and recovery opportunities.
Support compliance with Mexican customs requirements and regulations.
Analyze broker performance and develop KPIs for customs clearance and compliance.
Collaborate with cross-functional teams to evaluate sourcing changes and trade impacts.
Benefits
Comprehensive health and wellness programs.
Opportunities for professional development and training.
Flexible work arrangements.
Supportive team environment focused on continuous improvement.
Full Job Description
Job Description
We are seeking an experienced and detail-oriented Senior Broker Analyst to support and optimize our customs brokerage, trade compliance, and cross-border logistics operations, with a primary focus on U.S. and Mexico trade activities. This role is responsible for managing customs brokers, ensuring compliance with USMCA and Mexican customs regulations, identifying duty savings and recovery opportunities, and driving continuous improvement across import/export processes. The ideal candidate combines strong trade compliance expertise with analytical skills and a proactive approach to managing cross-border operations.
The position plays a critical role in managing increased administrative and audit demands driven by evolving trade regulations, expanded tariff programs, and heightened customs reporting requirements. The role is execution-oriented and essential to sustaining compliant import operations at scale.
Key Responsibilities:
Manage relationships with customs brokers, freight forwarders, carriers, and internal stakeholders to ensure efficient cross-border movement between the United States and Mexico.
Administer and support USMCA compliance programs, including supplier certification validation, origin qualification reviews, and maintenance of audit-ready records.
Review and monitor customs entries for accuracy, including HTS classification, country of origin, valuation, and documentation requirements.
Identify and implement duty savings and duty recovery opportunities through USMCA claims, post-entry corrections, duty drawback programs, customs reconciliations, and broker audits.
Support and monitor compliance with Mexican customs requirements, including IMMEX program considerations and cross-border transportation regulations.
Analyze broker performance and develop KPIs related to customs clearance, entry accuracy, compliance, transit times, and duty recovery results.
Partner with Procurement, Supply Chain, Logistics, and Finance teams to evaluate sourcing changes, supplier compliance, and trade impacts.
Support customs audits, regulatory inquiries, and corrective action initiatives.
Develop reporting and analytics related to import/export activity, customs spend, broker performance, duty savings, and compliance metrics.
Stay current with changes to USMCA, CBP, Mexican Customs (ANAM/SAT), trade regulations, tariffs, and industry best practices.
Qualifications:
Required:
Bachelor's degree in Supply Chain, Logistics, International Business, Trade Compliance, Business Administration, or related field.
5+ years of experience in customs brokerage, trade compliance, cross-border logistics, or import/export operations.
Strong knowledge of U.S./Mexico trade compliance, including USMCA Rules of Origin, tariff classification, country of origin determination, customs valuation, and import/export documentation requirements.
Working knowledge of Mexican customs processes and programs, including IMMEX.
Experience working directly with customs brokers, freight forwarders, and cross-border transportation providers.
Advanced Excel skills and experience with ERP, trade management, or reporting systems.
Strong analytical, auditing, problem-solving, and communication skills.
Must be able to read, write, and speak fluent English.
Advanced Excel skills and experience with data analysis tools (SQL, Power BI, or Tableau preferred).
Strong understanding of domestic and international transportation modes and regulations.
Preferred:
Licensed Customs Broker (LCB) or equivalent trade compliance certification.
Bilingual English/Spanish.
Experience with SAP GTS, Oracle GTM, MIC, Descartes, or similar Global Trade Management platforms.
Experience supporting manufacturing operations with significant U.S./Mexico trade flows.
Experience working with freight brokers, and/or international freight forwarders.
Knowledge of freight audit/payment systems and practices.
Relevant certifications
Core Competencies:
U.S./Mexico Trade Compliance
USMCA Qualification & Administration
Customs Brokerage Management
IMMEX Program Knowledge
Duty Recovery & Trade Cost Optimization
HTS Classification & Origin Determination
Customs Audit & Risk Management
Cross-Border Transportation Operations
Data Analytics & Reporting
Strategic Problem Solving
Cross-Functional Collaboration
Attention to Detail & Accuracy
About Vertiv Holdings Co.
Vertiv Holdings Co. is a global provider of critical digital infrastructure and continuity solutions. The company offers a broad range of products and services, including power management, thermal management, and IT infrastructure management. Vertiv serves customers in a variety of industries, including telecommunications, healthcare, and financial services. The company was founded in 2016 and is headquartered in Columbus, Ohio.
