ABOUT THIS ROLEReporting to the Benefits Manager, the Senior Benefits Analyst is responsible for the administration, analysis, compliance, and continuous improvement of the Company's U.S. employee benefits programs. This role serves as a technical resource for health and welfare and retirement programs, independently researches complex benefits matters, and develops recommendations to support informed decision-making.
The Senior Benefits Analyst partners closely with employees, managers, vendors, brokers, payroll, finance, and HR leadership to ensure benefit programs are administered effectively, remain compliant, and support the organization's talent and business objectives. The role also supports select international benefits initiatives.
RESPONSIBILITIES- Administer U.S. health and welfare programs, including medical, dental, vision, life insurance, disability, wellness, and voluntary benefits.
- Manage day-to-day benefits operations, eligibility, enrollments, qualifying life events, terminations, and vendor integrations.
- Serve as the primary contact for routine and complex employee benefits inquiries; research issues, coordinate resolution, and escalate exceptions with recommended next steps.
- Partner with vendors and brokers to resolve participant issues and ensure service-level expectations are met.
- Support annual open enrollment planning, testing, communications, and execution.
- Review premium invoices, reconcile billed enrollment and payroll deductions, investigate discrepancies, and coordinate payment processing with Finance.
- Support the Benefits Manager with international benefits reporting, renewals, and vendor coordination.
Workday and Data Administration- Maintain accurate benefits records and reports in Workday; investigate transaction and eligibility discrepancies with HRIS and Payroll.
- Support testing of benefits events, deductions, and vendor integrations; document issues and validate corrections with HRIS, Payroll, and vendors.
401(k) and Retirement Programs- Administer the assigned 401(k) administration and coordinate with the recordkeeper, advisors, Payroll, and Finance.
- Monitor eligibility and contributions, reconcile data, and coordinate corrections and participant transactions.
- Support compliance testing, audits, Form 5500 preparation, and committee activities.
- Prepare cost models and participation analyses for the Benefits Manager's review.
Benefits Coordination During Leaves- Coordinate disability claims, benefits continuation, employee contributions, and payroll adjustments with HR Operations.
- Maintain benefits records, communicate requirements, and escalate complex issues.
Compliance and Risk Management- Support benefits compliance, required notices, filings, and audits; coordinate leave-related benefits matters with HR Operations.
- Review plan documents and communications for accuracy and monitor regulatory changes.
- Bring compliance questions and recommendations to the Benefits Manager.
- Protect confidential information and maintain supporting documentation.
Analytics and Program Improvement- Analyze enrollment, utilization, costs, and trends; prepare reports and validate data.
- Support renewals, benchmarking, vendor evaluations, and employee communications.
- Document procedures and recommend improvements to reduce manual work and strengthen controls.
QUALIFICATIONSRequired- Bachelor's degree in Human Resources, Business, Finance, or related field.
- 5+ years of progressive experience in U.S. benefits administration.
- Strong knowledge of medical, dental, vision, disability, and retirement plans.
- Working knowledge of ERISA, ACA, COBRA, HIPAA, FMLA, and related regulations.
- Advanced Excel and data analysis skills, including modeling, reconciliations, and data validation.
- Experience working with HRIS systems, preferably Workday.
- Strong problem-solving, communication, organizational skills, and ability to present supported recommendations.
Preferred- Relevant benefits or HR certification, or progress toward certification (e.g., CEBS, SHRM-CP, or PHR), preferred.
- Experience supporting self-funded medical plans.
- Experience with 401(k) audits, governance, and fiduciary processes.
- Exposure to international benefits administration or coordination with local brokers and vendors.
- Experience in professional services, consulting, or a multi-state environment.
