Senior Automation DeveloperPOSITION SUMMARY:Under limited direction, the Senior Automation Developer will design and build modern automations across multiple platforms, connect on-prem systems with cloud services, and start to embed AI/agentic capabilities into how we work.
This role will be responsible for taking manual, error-prone processes and turning them into secure, resilient, and observable automations using a mix of tools: RPA, low-code/no-code automation, iPaaS, APIs, and cloud functions (e.g., AWS Lambda, Azure Functions, GCP Cloud Functions). Experience integrating LLM / AI agents into workflows is a major plus.
This role is hands-on, but also highly collaborative and will partner with business stakeholders, architects, security, and data teams to prioritize opportunities, implement solutions, and establish automation standards and best practices.
ESSENTIAL FUNCTIONS:Automation Design & Development- Works with business stakeholders to identify, qualify, and prioritize automation opportunities across the organization.
- Designs and implements end-to-end workflows using multiple automation platforms (e.g., Microsoft Power Automate / Power Platform, UiPath, Automation Anywhere, n8n, Make/Zapier, ServiceNow, or similar).
- Builds and deploys cloud-based automations using services such as AWS Lambda, Azure Functions, GCP Cloud Functions, event buses, and queues.
- Develops integrations using REST/JSON APIs, webhooks, and message queues to connect core systems (e.g., core banking, digital banking, LOS, CRM, HR, and other SaaS platforms).
- Implements robust error handling, retries, logging, and monitoring to ensure automations are reliable and supportable in production.
AI & Intelligent Automation- Experiments with and, where appropriate, implements AI-powered automations (e.g., LLM-based agents that classify requests, summarize data, draft responses, or orchestrate next steps).
- Integrates AI/LLM services (e.g., Azure OpenAI, OpenAI, AWS Bedrock, or similar) into existing workflows to improve accuracy, speed, or member/employee experience.
- Help define guardrails and patterns for the safe and compliant use of AI within automation workflows (prompt design, redaction, input/output validation).
Engineering Excellence & Governance- Owns the full automation lifecycle: discovery, design, development, testing, deployment, documentation, and support.
- Maintains source control, branching, and deployment pipelines (e.g., Git, Azure DevOps, GitHub Actions, or similar) for automation assets and related code.
- Defines and upholds standards, reusable components, and best practices for automation design, naming, security, and observability.
- Partners closely with Information Security, Risk, and Compliance to ensure automations meet security, privacy, audit, and regulatory requirements.
- Works with operations and help desk teams to transition automations into steady-state support, including runbooks, alerts, and SLAs.
Collaboration & Stakeholder Management- Translates business problems into clear technical requirements and solution designs that balance speed, maintainability, and risk.
- Facilitate workshops and process walkthroughs to map current-state workflows and design future-state automations.
- Communicates progress, risks, and outcomes clearly to technical and non-technical audiences, including leadership.
- Mentor's junior developers and power users; it helps build an automation-minded culture across the organization.
QUALIFICATIONS:Experience / Training / Education:- 5+ years of hands-on experience in automation / integration development (RPA, low-code, or iPaaS), including designing and deploying production workflows.
- Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent practical experience.
- Professional experience with at least two of the following categories of tools:
- RPA platforms (e.g., UiPath, Automation Anywhere, Blue Prism, Power Automate Desktop)
- Low-code / workflow automation (e.g., Power Automate, ServiceNow, Salesforce Flow, Nintex)
- iPaaS / orchestration (e.g., MuleSoft, Boomi, n8n, Make, Zapier)
- Strong experience building cloud-native integrations and automations using:
- Cloud functions (AWS Lambda, Azure Functions, or GCP Cloud Functions)
- REST APIs, OAuth2/OIDC, webhooks, and JSON
- Basic cloud services (e.g., storage, queues, event buses, secrets management).
- Experience working with relational databases and SQL for querying and transforming data.
- Experience using Git or similar version control and comfort working in a CI/CD environment.
- Experience integrating LLM / AI services (e.g., Azure OpenAI, OpenAI, AWS Bedrock, Gemini, etc.) into applications or automations preferred.
- Prior work in financial services, banking, or highly regulated environments, with exposure to audit, risk, and compliance requirements preferred.
- Hands-on experience with monitoring and observability tools preferred (e.g., Dynatrace, AppInsights, CloudWatch/Cloud Logging, custom dashboards).
- Exposure to process mining / task mining tools and techniques to identify automation candidates and measure impact preferred.
- Experience establishing or contributing to a Center of Excellence (CoE) for automation/intelligent automation preferred.
- Certifications in relevant platforms (e.g., UiPath, Power Platform, AWS/Azure/GCP, ServiceNow) are a plus.
Knowledge / Skills / Abilities:- Solid programming/scripting capability in at least one language (e.g., Python, JavaScript/TypeScript, C#, or Java).
- Demonstrated ability to analyze processes, design future-state workflows, and document solutions clearly.
- Familiarity with secure coding and automation practices, including credentials management, privilege, and data protection.
- Systems thinking sees across applications, data, and teams; designs automations that work in the real world, not just in isolation.
- Bias for action: comfortable iterating and delivering value quickly while managing risk appropriately.
- Communication: can explain complex technical concepts in plain language and build trust with stakeholders.
- Ownership & accountability treats automations as products, not projects-cares about reliability, usability, and long-term maintainability.
- Continuous learning: stays current on new automation platforms, cloud patterns, and AI capabilities and knows when (and when not) to apply them.
- Ability to speak and hear to give and receive instructions and information to others in person and over the telephone. Other language skills are helpful.
- Ability to accurately perform mathematical calculations.
- Ability to create and maintain accurate reliable records.
- Requires good memory, knowledge retention skills and ability to multi-task, prioritize projects and duties effectively.
- Requires excellent follow-through skills, member relations skills, and sound business judgment.
- Ability to interface with others in a positive and professional manner.
- Goal-oriented with a desire to work in a fast-paced and result-driven environment.
- Demonstrates ability to work independently and be self-directed when necessary as well as the ability to work and accomplish goals in a team environment.
This position is currently hybrid-eligible, with the expectation of three days pre-assigned on-site attendance. This role requires California residency and living within a 50-mile commute of our headquarters in Santa Ana.
The targeted annual salary range is $146,336.00 to $182,920.00. Final offer will be determined based on experience, education, training/certifications and specialized skills. 
