6+ years of experience in higher education student services and technology
Demonstrated managerial experience in a related field
Extensive knowledge of Student Information Systems (Colleague, PowerCampus, Workday)
Proficient in SQL/Unidata query writing; familiarity with MS Access or Informer
Strong understanding of FERPA compliance and data governance
Responsibilities
Lead and mentor the Student Systems Operations team, setting goals and best practices
Drive discovery, testing, and data integration for the Workday Student rollout
Optimize processes across legacy systems and Workday Student
Oversee system development, scheduling, and testing across multiple software platforms
Write queries and reports to provide actionable management analytics
Ensure data integrity and user access governance across registrar tools
Conduct outreach and develop training in collaboration with campus teams
Benefits
Comprehensive health and wellness programs
Retirement savings plans
Professional development opportunities
Generous paid time off and holiday schedule
Tuition remission for employees and their dependents
Full Job Description
Job Description:
Reporting to the Registrar, the Senior Associate Registrar for Student Systems Operations provides functional leadership for Berklee's administrative software systems. Leading a team of four (two Associate Registrars, an Assistant Registrar, and an Operations Specialist), this role plays a pivotal part in the final phase of an institute-wide Workday Student ERP implementation, driving data integration, testing, change management, and long-term operational excellence.
Key Responsibilities
Workday Implementation & Team Leadership:
Team Management: Lead and mentor the Student Systems Operations team, establishing goals, evaluating best practices, and overseeing documentation.
Workday ERP Transition: Drive discovery, testing, data integration, and change management for the Workday Student rollout, managing system usage post-implementation.
Process Optimization: Align curricular, process, and system needs across legacy tools (Colleague, PowerCampus) and Workday Student.
Systems Oversight, Reporting & Data Integrity:
Systems Leadership: Oversee system development, scheduling, integrations, and testing across software platforms (Colleague, PowerCampus, Workday, Informer, MS Access).
Reporting & Analytics: Write queries and reports (SQL, Unidata, Informer) to deliver actionable management analytics.
Data Security & Hygiene: Safeguard data integrity, user access governance, and record confidentiality across all registrar tools.
Compliance & Campus Outreach:
FERPA Governance: Ensure strict adherence to FERPA and privacy regulations governing student records.
Training & Collaboration: Conduct outreach, develop training, and partner with cross-functional campus teams in a decentralized, fast-paced environment.
What You'll Bring
Higher Ed Experience: 6+ years at the intersection of higher education student services and technology, with demonstrated managerial experience.
SIS Mastery: Extensive experience with Student Information Systems (Colleague, PowerCampus, or Workday); query writing skills in SQL/Unidata (MS Access or Informer).
Implementation Expertise: Hands-on experience with SIS implementations, system testing, integrations, and change management highly preferred.
Core Skills: Strategic problem-solving, self-motivation, strong communication, and deep knowledge of FERPA compliance.
Hiring Range:$95,000 to $125,000; salary dependent on experience and education.
Please visit the Berklee Total Rewards page for a complete listing of benefits.
This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.
Employee Type: Staff
About Berklee College of Music
Berklee College of Music is a private music college located in Boston, Massachusetts. The college was founded in 1945 and has grown to become one of the most prestigious music schools in the world. Berklee College of Music offers a wide range of undergraduate and graduate programs in music performance, music production, music business, and more. The college has a strong commitment to innovation and has been at the forefront of music education for over 75 years. Berklee College of Music is also committed to diversity and inclusion, and has implemented a number of initiatives to support underrepresented groups in the music industry.
