Senior Associate, Product Manager, Small Business Bank Fraud Decisioning
Why Join the Small Business Bank team?
Small businesses are the backbone of the U.S. economy. They make up 99.9% of all U.S. businesses, represent 43.5% of the country’s GDP, and employ 61 million people. Their success is critical to our collective success.
Help us scale our national direct bank by building digital banking capabilities that directly empower these businesses to grow, scale, and thrive. You'll define, build, and accelerate the future of business banking.
If you’ve seen Catch Me If You Can and are excited to stop fraudsters, we’ve got a perfect Product Manager position for you. You will be leading a team that uses data and cutting edge technology (e.g. AI / ML) to identify risky behaviors to keep our customers’ money safe. But any added friction makes it harder for our real customers, so it will be important to find the right balance between security and ease of use. And just when you think you’ve figured it out, the fraudsters will try something new (they are very inventive), so be ready for a fast-paced, dynamic environment.
In this role, you’ll learn the essentials of being a product manager, and we’ll invest in you to grow in four key areas:
Human Centered
You’ll collaborate with tech teams to build comprehensive acceptance criteria, identifying and elevating any need for additional research to define future feature design
You'll breakdown business epics into features and further into user stories, driving your team towards lowest effort or Minimal Viable Product (MVP) for a valid feature test
Business Focused
Demonstrating a growth mindset, you’ll effectively use hypothesis-driven assessment of data to ensure your product or feature delivers on real business needs
You’ll own and prioritize feature development roadmaps, ensuring all necessary processes and procedures are followed to manage risk
Technology Driven
You’ll work autonomously in an agile environment, to conduct research and develop features that utilize new and evolving technology
You’ll collaborate with designers, technologists, data scientists and subject-matter experts to build cutting edge solutions to help customers
You’ll deliver well-managed product platforms for customers by seeking to understand technology trends and architecture strategy
We want you if you are:
Intellectually Curious. You ask why, you explore, you're not afraid to blurt out your crazy idea or follow an email chain for weeks to find someone with an answer. Comfortable with ambiguity, a hunger to learn and a seeker of new challenges
Communicator & Influencer.You can communicate complex ideas clearly regardless of your audience. Our team knows their priorities and why they’re doing what they’re doing. You always can rally associates to work with you
Do-er.You’re biased toward action, you try things and sometimes you fail. You can get around roadblocks and stay focused on your goals. You’re well organized, able to multitask and able to prioritize your work
Passionate & Customer Focus. You care about growing others and bringing them together around what’s possible. You get a thrill from the journey of building and shipping products, and you have a desire and ability to connect with our external or internal customers to fully understand their needs
Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when the time comes to ask for help
Team Player.You enjoy working with diverse people and driving the team toward a common goal. You have the ability to put the team before yourself and establish long-lasting relationships
Basic Qualifications:
Preferred Qualifications:
Bachelor’s degree in computer science or engineering
Experience translating business strategy and analysis into consumer facing digital products
At least 2 years of experience working with cross-functional teams to deliver consumer experiences.
At least 2 years of experience working on the core product platforms that power digital experiences
At least 2 years of digital industry experience for consumers
At least 3 years of experience with web and client-side mobile platforms
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
McLean, VA: $111,200 - $126,900 for Sr. Associate, Product Management; $164,800 - $188,100 for Manager, Product ManagementNew York, NY: $121,300 - $138,400 for Sr. Associate, Product Management; $179,700 - $205,100 for Manager, Product Management
Richmond, VA: $101,100 - $115,400 for Sr. Associate, Product Management; $149,800 - $171,000 for Manager, Product Management
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.