We are looking for a motivated individual ready for an exciting opportunity to join the FTI team as a Service Activation Engineer supporting the FAA/FTI program. As a Service Activation Engineer, the candidate will support supervision of FTI equipment and service order installation, configuration, and activation. The candidate will collaborate with internal and external teams and work independently implementing scheduled network maintenance events and other tasks including managing special projects supporting program requirements.
Essential Functions:
Execute and document formal acceptance testing of FTI products and services per program requirements
Knowledge of FTI Telecommunications equipment installation, configuration and testing standards including, IP network architecture
Possess an intermediate (CCNA certification, or equivalent experience) level of experience troubleshooting IP network configurations.
Domain knowledge of data protocols including TCP/IP, DMVPN, BGP, OSPF, MPLS, EIGRP, HSRP, IS-IS, LDP, PIM, MSDP, and layer 2 Ethernet.
Strong customer interface skills supporting coordination of both Telco providers and Harris field technician site access as required
Test, troubleshoot, and validate communication circuits per IEEE, ITU, TIA, ISO and FTI specifications
Collaborate closely with FTI Engineering team members to resolve implementation and acceptance issues as needed
Responsible for executing coordinated Maintenance Request (MR) activity to support, Engineering changes per customer and program requirements.
Responsible for executing service disconnects throughout the establish Network / CPE per customer and program request via establish program disconnect process.
Qualifications:
Bachelor's Degree (preferably in Network Engineering) and a minimum of 2 years of prior related experience; Or, Graduate Degree or equivalent with 0 years of prior related experience; Or, in lieu of a degree, minimum of 6 years of prior related experience
