East Boston Neighborhood Health Center Corporation

Senior Applications Analyst

Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Several years of experience in business requirements analysis, workflow design, and configuration build in healthcare.
  • Preferred certification in Epic Ambulatory, Healthy Planet, Compass Rose or related fields.
  • Bachelor's degree in computer science, health science, or business.
  • Master's degree and/or management experience are advantageous.
  • At least 3 years of patient care or business office experience within Healthcare IT.

Responsibilities

  • Provide certified Epic build expertise for successful product implementation.
  • Analyze current business practices and translate them into configurations and workflows.
  • Support departmental teams with application and information system knowledge.
  • Deliver end-user support and collaborate with the Help Desk for ongoing assistance.
  • Maintain master files/logs and document relevant changes.
  • Participate in vendor and internal training for system enhancements.
  • Assist in designing and implementing test plans for upgrades and enhancements.

Benefits

  • Access to continuing education programs.
  • Opportunities for internal or external training.
  • Supportive team environment.
  • Chance to work with cutting-edge health technology.
Full Job Description
Time Type:
Full time

Department:
IT

All Locations:
151 Orleans Street

Position Summary:
Join an exceptional team at NeighborHealth as a Senior Applications Analyst supporting Epic Enterprise Applications. Principle responsibilities and duties: Providing certified Epic build expertise and experience for successful product implementation, providing certified Epic design expertise to analyze organization's current business practices and translate them into configurations and workflows. Supporting departmental/ functional team with application and information system knowledge. Several years supporting the analysis of business requirements, design of workflows and build of configuration in a health care environment required. Epic Ambulatory, Healthy Planet/Compass Rose or related certification preferred.

Essential Duties and Responsibilities:
  • Provides certified Epic build expertise and experience for successful product implementation.
    Provides certified Epic design expertise to analyze organization's current business practices and translate them into configurations and workflows.
    Supports departmental/ functional team with application and information system knowledge.
  • Provides end-user support as appropriate for the application and coordinates with the Help Desk to provide on-going support, includes provision of documentation and training appropriate to the Help desk function.
  • Maintains designated master files/logs and documents changes to same.
  • Participates in vendor training or internal training on assigned system or enhancements.
  • Assists in the design of testing plans for enhancements and upgrades and any required system building.
  • Implements test plans for system enhancements and upgrades and assists in the implementation of system enhancement and upgrades.
  • Assists in the coordination of report needs for assigned areas.
  • Maintains and develops new skills through participation in internal or external continuing education programs as appropriate.


Qualifications and Requirements:
  • Several years supporting the analysis of business requirements, design of workflows and build of configuration in a health care environment required.
  • Epic Ambulatory, Healthy Planet/Compass Rose or related certification preferred.
  • Education Bachelor Degree in computer science, health science, or business and
    Masters Degree and/or Management experience
  • Experience At least five (3) years in patient care, patient management or business
    office-type experience with at least 3 years in Healthcare IT support


Salary: Starting at $99,840 up to $153,920 based on experience

About East Boston Neighborhood Health Center Corporation

East Boston Neighborhood Health Center Corporation is a non-profit community health center that provides medical, dental, and behavioral health services to residents of East Boston and surrounding communities. The health center was founded in 1970 and has since grown to become one of the largest community health centers in Massachusetts. East Boston Neighborhood Health Center Corporation is committed to providing high-quality, affordable healthcare to all patients, regardless of their ability to pay. The health center has received numerous awards and recognitions for its commitment to patient care and community service.
Learn more about East Boston Neighborhood Health Center Corporation
Size
500 employees
Industry
Net Income
$5 million
Founded
1970
5 Year Trend
+10%
Revenue
$50 million

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