Bachelor's degree in Computer Science or related field
5+ years of experience in IT support
Strong knowledge of network protocols and security
Proficiency in troubleshooting hardware and software issues
Experience with cloud services and virtualization technologies
Excellent communication and interpersonal skills
Responsibilities
Provide technical support to end-users and resolve IT issues
Manage and maintain network infrastructure and security protocols
Implement and monitor cloud solutions for efficiency
Collaborate with cross-functional teams to enhance IT services
Document technical processes and user guides
Train staff on new technologies and software
Benefits
Health, dental, and vision insurance
401(k) retirement plan with company match
Paid time off and holidays
Professional development opportunities
Flexible work hours and remote work options
Full Job Description
Time Type: Full time
Department: IT
All Locations: 151 Orleans Street
Position Summary:
About East Boston Neighborhood Health Center Corporation
East Boston Neighborhood Health Center Corporation is a non-profit community health center that provides medical, dental, and behavioral health services to residents of East Boston and surrounding communities. The health center was founded in 1970 and has since grown to become one of the largest community health centers in Massachusetts. East Boston Neighborhood Health Center Corporation is committed to providing high-quality, affordable healthcare to all patients, regardless of their ability to pay. The health center has received numerous awards and recognitions for its commitment to patient care and community service.
