East Boston Neighborhood Health Center Corporation

Senior Applications Analyst

Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Several years of experience in healthcare IT support, analyzing business requirements and designing workflows.
  • Bachelor's degree in computer science, health science, or business; Master's degree and/or management experience preferred.
  • Epic Ambulatory, Healthy Planet/Compass Rose certification preferred.
  • At least 3 years in patient care or patient management experience.
  • Strong ability to translate organizational business practices into technical configurations.

Responsibilities

  • Provide certified Epic build expertise for product implementation.
  • Analyze business practices and translate them into configurations and workflows.
  • Support teams with application and information system knowledge.
  • Coordinate end-user support and documentation with the Help Desk.
  • Maintain master files and document changes accordingly.
  • Assist in designing and implementing test plans for system enhancements.
  • Coordinate report needs for assigned areas.

Benefits

  • Continuing education programs to develop new skills and maintain certifications.
  • Opportunities for internal training on systems and enhancements.
  • Supportive work environment with an emphasis on team collaboration.
  • Access to ongoing professional development in healthcare technology.
Full Job Description
Time Type:
Full time

Department:
IT

All Locations:
151 Orleans Street

Position Summary:
Join an exceptional team at NeighborHealth as a Senior Applications Analyst supporting Epic Enterprise Applications. Principle responsibilities and duties: Providing certified Epic build expertise and experience for successful product implementation, providing certified Epic design expertise to analyze organization's current business practices and translate them into configurations and workflows. Supporting departmental/ functional team with application and information system knowledge. Several years supporting the analysis of business requirements, design of workflows and build of configuration in a health care environment required. Epic Ambulatory, Healthy Planet/Compass Rose or related certification preferred.

Essential Duties and Responsibilities:
  • Provides certified Epic build expertise and experience for successful product implementation.
    Provides certified Epic design expertise to analyze organization's current business practices and translate them into configurations and workflows.
    Supports departmental/ functional team with application and information system knowledge.
  • Provides end-user support as appropriate for the application and coordinates with the Help Desk to provide on-going support, includes provision of documentation and training appropriate to the Help desk function.
  • Maintains designated master files/logs and documents changes to same.
  • Participates in vendor training or internal training on assigned system or enhancements.
  • Assists in the design of testing plans for enhancements and upgrades and any required system building.
  • Implements test plans for system enhancements and upgrades and assists in the implementation of system enhancement and upgrades.
  • Assists in the coordination of report needs for assigned areas.
  • Maintains and develops new skills through participation in internal or external continuing education programs as appropriate.


Qualifications and Requirements:
  • Several years supporting the analysis of business requirements, design of workflows and build of configuration in a health care environment required.
  • Epic Ambulatory, Healthy Planet/Compass Rose or related certification preferred.
  • Education Bachelor Degree in computer science, health science, or business and
    Masters Degree and/or Management experience
  • Experience At least five (3) years in patient care, patient management or business
    office-type experience with at least 3 years in Healthcare IT support


Salary: Starting at $99,840 up to $153,920 based on experience

About East Boston Neighborhood Health Center Corporation

East Boston Neighborhood Health Center Corporation is a non-profit community health center that provides medical, dental, and behavioral health services to residents of East Boston and surrounding communities. The health center was founded in 1970 and has since grown to become one of the largest community health centers in Massachusetts. East Boston Neighborhood Health Center Corporation is committed to providing high-quality, affordable healthcare to all patients, regardless of their ability to pay. The health center has received numerous awards and recognitions for its commitment to patient care and community service.
Learn more about East Boston Neighborhood Health Center Corporation
Size
500 employees
Industry
Net Income
$5 million
Founded
1970
5 Year Trend
+10%
Revenue
$50 million

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