Understanding of interpreting customer technical requirements
Basic knowledge of unit operations and wastewater analysis
Strong conceptual system aptitude
Excellent communication skills
Self-motivated with initiative
Strong planning and organizational skills
Responsibilities
Develop technical proposals and modify standard designs
Screen customer inquiries for completeness
Liaise with sales/customers to gather missing information
Interpret customer requirements from existing systems
Create detailed technical proposals and negotiate revisions
Provide timely technical support for customer inquiries
Review and approve scope of supply upon order
Benefits
15 days of paid time off and 12 company-paid holidays
401k plan with a 6% match
Comprehensive health plan including medical, dental, and vision
Health savings account matching
Motivating wellness program
Employee Assistance Program
Paid parental leave
Gym reimbursement
Full Job Description
About the role
The Application Engineer develops technical proposals for projects including proposing modifications to the standard design and configures the using design and costing tools. Works independently and develops technical responses to the customer.
Essential Functions:
Applies in-depth knowledge of job area typically obtained through advanced education and work experience.
Screens customer's inquiries to ensure they contain all information required to submit a quotation.
Liaises with sales /customers to obtain any missing information.
Collects, understands, and interprets customer's requirements for new and/or operating data from customer's existing systems
Development of the technical proposal/quotation, including equipment description and specifications, and reviews and negotiates necessary technical revisions with the customer.
Responds to questions and inquiries from the customer regarding technical problems and issues that arise and provides related technical support or assistance, in a timely manner.
Upon customer order, reviews/approves the scope of supply and creates job file per Sulzer specifications.
Understands and provides solutions to large and/or complex problems
Requires independent judgement, initiative and sound decision making
Secondary Functions:
Meets with customers on-site, as required, to review specifications and requirements, present and discuss the company's proposal, and participate in project initiation as needed.
Qualifications:
Bachelor's degree in Chemical Engineering
4-7 years' experience in technical sales work with an understanding of how to interpret customer's technical requirements
Basic understanding of unit operations and wastewater analysis
Conceptual system aptitude
Excellent communication skills
Self-motivated and takes initiatives
Strong planning and organizational skills
Open to learning
Travel: This position will not require regular business travel but may be required to visit customers onsite as needed.
What we offer you
15 days of paid time off and 12 company-paid holidays
401k plan with a 6% match
Comprehensive health plan including medical, dental, vision, Life, short-term & long-term disability
Health savings account matching
Motivating wellness program
Employee Assistance Program
Paid paternal leave
Gym reimbursement
About Sulzer
Sulzer is a global leader in fluid engineering. The company was founded in 1834 and is headquartered in Winterthur, Switzerland. Sulzer provides a wide range of products and services to customers in the oil and gas, power, and water industries. The company's products include pumps, mixers, and agitators, as well as separation and filtration equipment. Sulzer also provides maintenance and repair services for its products. In addition, the company offers a variety of engineering services, including process optimization and plant design. Sulzer operates in more than 40 countries and has a workforce of over 15,000 employees.
