Job DescriptionLocation: Remote Travel: Travel up to 10% by land and/or air to Lifepoint facilitiesJob SummaryAn experienced professional with a strong understanding of Millennium Charge Services solutions, Supply Chain, Revenue Integrity and Charge Master best practices, and related business processes and technology designs within Cerner/Oracle Charge Services / and Supply Chain solutions. Works collaboratively with sites and other team members on assigned responsibilities to deliver quality solutions for customers. Performs varied duties that require sound analytical and technical skills that meet customer needs. Applies Lifepoint Health's standard methodologies and company procedures.
Provides subject matter expertise, input and guidance to the functional development, implementation, and use of Oracle/Cerner Charge Services applications. Provides non-clinical, informatics, and experience-based knowledge to the team while assuring inclusion of others within the HSC Cerner Revenue Cycle team as appropriate to meet objectives. The individual must resolve problems under time constraints, operate under minimal supervision, and identify opportunities for business process improvements.
Essential Functions- Exhibit a solid understanding and knowledge of Cerner Charge Services and Supply Chain build tools and workflows. (i.e. CSPricing Tool, CSTier Logic, CSMiscsetup, DCPTools, Bedrock, DBMaintenance, Reporting tools, Powerform, etc.).
- Support all Oracle/Cerner Charge Services and supply chain activities, including charge master maintenance, charge capture and Cerner Supply Chain maintenance.
- Participate in coordinating Charge Services/Supply Chain application changes, including maintenance, patches, and software releases.
- Work with customers to resolve break/fix issues and charge master / supply chain needs within Cerner/Oracle Charge Services.
- Serve as the subject matter expert (SME) for all Charge Services/ Supply chain applications, charging workflows, improvements, and solution deployments.
- Guide the development and deployment of Charge Services materials and process design, including training material, sample ideal process flows, and templates.
- Build and maintain Charge Services / Supply Chain content in Cerner tools for existing and new sites.
- Work directly with the team on the design, prioritization, and adoption of ongoing Charge Services / Supply Chain improvements.
- Regular and reliable attendance.
- Position serves both internal co-workers and facility customers, clients, contractors, and vendors.
QualificationsExperience- Must Have At least 3-5 years of implementation and support experience with Cerner Millennium Charge Services.
- Knowledge of multiple workflows in Revenue Cycle (Finance,Registration, Scheduling, Supply Chain, Customer Service, etc.).
- Must have a good working knowledge of Revenue Cycle as a whole. Understands the lifecycle of a charge: from the patient being registered the hospital/clinic to a claim being paid.
- Experience with Cerner Millennium's Charge Services / Supply Chain.
- Advanced level of knowledge in Microsoft Office Products
- Ability to quickly learn and implement newly acquired skills.
- Solutions orientated, self-starter, adaptable to change.
- Excellent written and verbal communications skills
- Ability to work independently and with peer team members
- Strong interpersonal skills
Education- Bachelor's Degree or any equivalent combination of education, experience, and training that provides the required knowledge, skills, and abilities. Healthcare IT background preferred.
Organizational Expectations- Complex Communication: Communicates complex information to management, handles delicate situations, and motivates and persuades others.
- Varied Business Problems: Solves varied, complex problems through analysis, knowledge, skills, and established practices.
- Department Specific Impact: Decisions affect department management and operations; may contribute to departmental business decisions.
- Functional Independent Judgement: Sets goals and priorities for the functional area, recommends department policies and practices, and resolves problems for others.
- Project Management Planning / Organization: Manages multiple projects simultaneously, including task delegation, oversight, and resource allocation.
Work Environment- Remote based position
- Minimal overnight travel (up to 10%) by land and/or air.
- Business hours from 8 a.m. to 5 p.m. Monday through Friday (40 hours weekly)- schedules may vary based on business necessity
- Work environment characteristics described here are representative of those that an employee may encounter while performing the essential functions of this job.
- Works in well-lit, ventilated and climate-controlled office environment with routine office equipment; some equipment has moving mechanical parts.
- In hospital environment, may be exposed to hazards and unusual elements, which may include but are not limited to bloodborne pathogens and / or contagious illnesses, toxic chemicals, and biohazardous materials which may require extensive safety precautions and the use of protective equipment.
- Noise level in the work environment is typical for an office and/or hospital environment.
