The Opportunity
Hyatt Hotels Corporation seeks an enthusiastic Sr. AI/ML Engineer to join our Data and Analytics department. In this role, you will be collaborating closely with the broader Machine Learning and AI team, where you'll be instrumental in continuing to make Hyatt a leading hospitality company. You will be part of a team that is passionate about our purpose, committed to nurturing curiosity and new skills, and building connections across the organization with colleagues, customers, and guests.
The Role
The Senior AI/ML Engineer builds and operates the shared platforms that AI product engineering teams use to develop and run AI applications, agents, and models. This is a hands-on role focused on reliable, reusable, self-service capabilities that cut duplicated effort and shorten the path from experimentation to production, with internal engineering teams as the customers.
The role delivers scalable AI/ML platforms, including runtimes, orchestration, tool and enterprise system integration, evaluation, and observability, and the real-time serving systems delivered as APIs: supporting products including recommendation engines, information retrieval and search, and other ML and AI backends. Shared services include inference, model deployment pipelines, feature stores, and embedding and vector search services, covering the model and agent lifecycle from versioning through deployment and monitoring. System design is central: defining service boundaries, APIs, and data flows, and making sound tradeoffs across scalability, latency, reliability, security, and cost.
The engineer contributes directly to architecture, Python development, code reviews, and production problem solving across AWS and GCP, partnering with product engineering, data, infrastructure, and security teams. Success is measured by adoption and reliability of the platform and by how consistently product teams ship to production.
