Agency:
Critical Mass

Job Function:
Media

Job Subfunction:
Media Activation

Job Description:
This role sits at the intersection of creative operations, marketing technology, automation and digital activation. You will lead the technical activation and delivery of dynamic creative campaigns across multiple platforms and channels at ArtBot.

You will work closely with media teams, strategists, analysts, creatives,developers and platform partners to build, activate and optimise personalized advertising experiences for some of the world's leading brands. As a senior member of the department, you will also help mentor and support junior team members, driving operational best practice and helping evolve the team's technical capabilities. The ideal candidate is highly organised, technically curious and excited by the evolving landscape of creative technology, automation and AI-assisted workflows.

The Creative Activation team sits at the centre of campaign execution, creative technology and operational excellence at ArtBot. The team is responsible for activating and scaling dynamic creative campaigns across multiple digital platforms, ensuring campaigns are delivered accurately, efficiently and with performance in mind.

You will:

Campaign Activation & Delivery.

Lead the activation and delivery of dynamic creative campaigns across display, video, social, CTV, retail media and emerging channels
Configure and manage campaign setups across various ad servers, social channels, creative management platforms and proprietary systems
Manage large scale creative variations, data feeds and audience driven messaging frameworks
Ensure campaigns are delivered accurately, efficiently and to a consistently high standard

Creative Technology & Automation.

Identify opportunities to improve operational workflows through automation and scalable processes
Support the development and implementation of workflow optimisation initiatives
Collaborate with product and development teams to improve activation tools, templates and systems
Contribute to the adoption of AI-assisted workflows and emerging creative technologies where appropriate

Quality Assurance & Troubleshooting.

Maintain a strong "right first time" approach to campaign activation and QA
Troubleshoot technical issues across creative builds, feeds, platforms and campaign delivery environments
Develop and maintain activation documentation, processes and best practices

Team Leadership & Collaboration.

Mentor and support junior team members
Foster a collaborative, solutions focused team culture
Work cross functionally with accounts, strategy, analytics, creative and development teams to deliver integrated campaign solutions

Client & Stakeholder Partnership.

Act as a trusted technical and operational lead for key clients and internal stakeholders
Communicate complex technical concepts clearly to both technical and non-technical audiences
Support ongoing innovation, experimentation and performance optimisation initiatives
Confidential - Not for Public Consumption or Distribution

You have:

3+ years' experience in activation, ad operations, campaign management, creative operations or marketing technology
Strong understanding of the digital advertising ecosystem, including programmatic, social and video platforms
Experience within DCO alongside creative management platforms, ad servers or DSPs
Strong organisational and project management skills with the ability to manage multiple campaigns and stakeholders simultaneously
Comfortable working with structured data, campaign feeds and large-scale creative variations
Excellent troubleshooting and problem-solving skills
Strong attention to detail and commitment to operational excellence
Experience mentoring or supporting junior team members
Confident communication skills across both technical and non-technical audiences
Curiosity around automation, emerging technologies and AI-assisted workflows

Advantageous

Knowledge of HTML5, CSS and JavaScript
Experience with APIs, feed-based workflows or workflow automation tools
Familiarity with creative production pipelines and scalable content operations
Experience working across display, OLV, CTV, retail media or commerce media channels
Understanding of audience segmentation, tagging and personalisation frameworks
Experience collaborating with product, engineering or platform development teams
Familiarity with experimentation methodologies and creative performance optimization$85,000 - $95,000 USD

Omnicom's policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom's corporate group already require five days of in-office attendance.