Senior Account Supervisor, Peppercomm

We are seeking a Senior Account Supervisor (SAS) to support a portfolio of “corpsumer” clients—brands that require both strong corporate communications counsel and engaging consumer storytelling. This individual will serve as a day-to-day client lead, manage integrated account programs and develop communications strategies that strengthen corporate reputation while increasing brand awareness and consumer relevance. The ideal candidate is data- and insights-driven, news-obsessed, culturally curious and entrepreneurial. They should understand how corporate reputation, executive visibility, thought leadership, consumer engagement and earned media work together to support a brand’s broader business objectives. Responsibilities Client and Account Management • Serve as a day-to-day client lead, developing trusted relationships and providing strategic counsel across corporate and consumer communications. • Manage integrated account teams, ensuring projects, deliverables, budgets and timelines remain on track. • Develop a deep understanding of each client’s business, industry, audiences, competitors and reputation priorities. • Translate business and communications objectives into integrated programs that engage consumers, employees, business stakeholders and the media. • Identify opportunities to expand client relationships by anticipating emerging needs and recommending new ideas and solutions. • Contribute strategic and creative thinking to client meetings, brainstorms, new business presentations and internal initiatives. Corporate and Consumer Communications • Develop communications strategies that connect corporate narratives with compelling, culturally relevant consumer stories. • Support corporate reputation, executive visibility, thought leadership, brand positioning, product and service communications, and issues preparedness. • Identify opportunities for clients to participate credibly in conversations related to business, culture, consumer behavior and industry trends. • Create high-quality materials, including messaging, communications plans, press releases, media pitches, executive talking points, bylines, social content, award entries, white papers and presentations. • Collaborate with digital, social, creative and analytics teams to deliver integrated programs across multiple channels. • Use research, cultural insights and performance data to shape recommendations and strengthen program results.   Media and Influencer Relations • Develop and execute earned media strategies spanning business, consumer, lifestyle, trade and top-tier national outlets. • Build compelling stories using client news, executive perspectives, original research, consumer insights and cultural trends. • Conduct proactive media outreach to secure corporate, feature, thought leadership and consumer-focused coverage. • Build and maintain strong relationships with relevant journalists, editors, producers and other media contacts. • Monitor the news cycle and cultural landscape to identify timely media opportunities, emerging issues and potential newsjacking moments. • Incorporate influencers and creators into integrated communications programs when appropriate to the client’s brand and objectives.   Requirements • 6+ years of agency or in-house public relations or communications experience, including work across both corporate and consumer-facing brands. • Experience managing integrated programs that combine corporate reputation, brand storytelling, executive visibility and earned media. • Strong relationships with business, consumer, lifestyle, trade and top-tier media. • Demonstrated ability to serve as a trusted day-to-day client lead and manage multiple account workstreams. • Exceptional writing and editing skills across corporate, consumer and executive communications materials. • Strong strategic thinking, cultural awareness and understanding of how communications support business and reputation goals. • Experience using media relations and monitoring platforms such as Muck Rack and Cision. • Ability to manage multiple deadlines, priorities and accounts in a fast-paced agency environment. • A proactive, collaborative and solutions-oriented mindset, along with a great sense of humor.   Benefits and More • Competitive base salary and bonus opportunity • Medical, dental and vision coverage • Company-paid life insurance and flexible spending accounts • 401(k) plan with company match • Monthly allowance for cell phone and office equipment • Generous PTO and paid parental leave • Transit benefits • Professional learning and development opportunities • Workplace flexibility • On-site and off-site social gatherings The anticipated salary range for this position, at the time of posting, is $95,000 - $115,000. The salary of the applicant selected for this role will be based on a variety of factors, including but not limited to, education, internal equity, geography, relevant years of experience, certifications, skills, abilities of the selected applicant, and other job-related qualifications. In addition, a range of medical, dental, vision, disability, 401(k) matching, paid time off, and/or other benefits also are available by the company.