Senior Account Manager (Enterprise Business Solutions)

LifeWorks, Inc. • $70K — $120K *
Toronto, ON M3C 0E3In-Person
Enterprise Technology
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • 5-7 years of enterprise technology or telecommunications sales experience with a proven track record of closing multi-million-dollar deals.
  • Strong consultative selling skills and an executive presence, able to engage C-suite effectively.
  • Ability to navigate complex, multi-stakeholder sales processes involving various teams and stakeholders.
  • Understanding of digital transformation, cloud migration, and modern IT architectures as they relate to business impact.
  • Alignment with TELUS's social purpose and commitment to community engagement.

Responsibilities

  • Lead enterprise sales initiatives for strategic accounts using the PSO methodology.
  • Build long-term relationships with C-suite decision-makers, focusing on uncovering strategic challenges.
  • Develop customized executive proposals and negotiate contracts to secure multi-million-dollar agreements.
  • Manage a corporate account portfolio effectively, utilizing Salesforce for pipeline management and opportunity forecasting.
  • Collaborate with internal teams to ensure seamless deal cycles and successful project delivery.
  • Provide market intelligence to shape product strategy and inform go-to-market plans.
  • Demonstrate TELUS's social purpose in all engagements with customers.

Benefits

  • Comprehensive total rewards package including competitive salary and performance-based bonuses.
  • Minimum of 3 weeks of vacation and a flexible benefits plan for families.
  • Hybrid work flexibility supporting both in-office and remote options based on role requirements.
  • Generous pension plan with company matching and employee stock purchase programs.
  • Opportunities for professional development, including sales training and leadership coaching.
  • Support for community engagement and social responsibility initiatives.
Full Job Description
Description

What you will do

  • Lead enterprise business solutions sales initiatives for strategic accounts using TELUS's Premier Sales Organization (PSO) methodology
  • Build and cultivate long-term executive relationships with C-suite decision-makers (CIOs, CFOs, CEOs, business unit leaders), uncovering strategic business challenges and translating complex technology into business outcomes
  • Develop custom, business-outcome-focused executive proposals written in customer terminology and lead contract negotiations with procurement and executive teams to close multi-million-dollar deals
  • Manage a dedicated corporate account portfolio through Salesforce, maintaining a healthy pipeline, forecasting accurately, and identifying expansion opportunities within existing accounts
  • Partner with solution architects, product specialists, and delivery teams across TELUS Communications, TELUS Health, TELUS Agriculture and Consumer Goods, and TELUS Digital to coordinate complex deal cycles and ensure seamless handoffs from sales to delivery
  • Provide actionable market intelligence and competitive insights to inform product strategy and go-to-market planning
  • Embody TELUS's social purpose in all customer interactions and business practices.


Qualifications

What you bring

  • Proven success managing complex, long-cycle enterprise technology or telecommunications sales with a track record of closing deals in the $500K+ range
  • Consultative approach and executive presence - you ask strategic questions before presenting solutions, listen to clients' business challenges, and command respect in boardrooms with clarity and confidence
  • Demonstrated ability to navigate multi-stakeholder buying processes, coordinate complex deal cycles involving solution architects, vendor partners, legal teams, procurement teams, and executive sponsors
  • Working knowledge of digital transformation trends, cloud migration, and modern enterprise IT architectures (you don't need to be a technologist, but you understand how these technologies impact business operations and competitive advantage)
  • Strong alignment with TELUS's social purpose, customer-first mindset, and commitment to our communities.


Great-to-haves

  • Prior experience selling across multiple technology domains or demonstrated ability to quickly learn integrated solutions architecture
  • Familiarity with enterprise verticals such as retail, financial services, or manufacturing
  • Interest in vendor certifications (cloud platforms, security, networking).


What sets this role apart

  • Work across TELUS's diverse portfolios - TELUS Communications, TELUS Agriculture, TELUS Digital, and TELUS Health - offering innovative solutions that span multiple industries and technologies
  • Focus on customer-centric problem solving by understanding and addressing unique customer challenges and leveraging TELUS's comprehensive suite of digital and health solutions
  • Be part of a company committed to driving positive change with ambitious social purpose goals that address pressing societal challenges and create meaningful community impact
  • Professional development support including 3-level Sales Academy certification (Foundational, Practitioner, Mastery), leading vendor certifications, and executive leadership coaching
  • Hybrid flexibility supporting in-office and remote work preferences - your time is managed for impact and client engagement, not presence
    Comprehensive total rewards including competitive base salary, performance-based compensation, flexible benefits plan, Defined Contribution Pension, optional
  • Employee Stock Purchase Plan, and health and wellness programs
  • Proven pathway to account director, regional leadership, and executive roles - your success is celebrated and invested in.


If you're driven by targets, passionate about growth, and eager to make an impact, we'd love to hear from you.

Salary Range: $70,000-$120,000

Performance Bonus or Sales Incentive Plan: $70,000-$120,000

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. We're open to discussing competitive compensation packages tailored to your experience level and expertise. TELUS offers rewarding benefits, which may vary per job function, such as:
  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both, based on the role's requirements
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more ...


Job Type: This is for a current vacancy

About LifeWorks, Inc.

LifeWorks, Inc. Careers

Joining LifeWorks, Inc. presents an unparalleled opportunity to become part of a leading team dedicated to professional growth and innovation in the industry. LifeWorks, Inc. is renowned for its commitment to excellence and a culture that fosters diversity and leadership.

Explore Job Opportunities

LifeWorks, Inc. offers a variety of job opportunities that cater to a range of skills and professional interests. Whether seeking an entry-level position or a more senior role, LifeWorks, Inc. provides a platform for career advancement and personal development.

Internship Programs

Embark on a professional journey with LifeWorks, Inc. through its dynamic internship programs. These opportunities allow individuals to gain hands-on experience, enhance their resumes, and develop essential skills in a real-world setting. Internships at LifeWorks, Inc. are a stepping stone to full-time employment and a flourishing career.

Professional Growth and Benefits

LifeWorks, Inc. is dedicated to the professional growth of its team members, offering extensive training and development programs. Employees enjoy comprehensive benefits that support both their professional and personal lives, ensuring a well-rounded employment experience.

Inclusive Culture and Diversity

The company prides itself on a workplace culture rooted in diversity and inclusion. LifeWorks, Inc. believes that a diverse team inspires innovation and enhances problem-solving capabilities. Through diversity training and inclusive hiring practices, LifeWorks, Inc. ensures that all team members have the opportunity to contribute and succeed.

Networking and Leadership Development

LifeWorks, Inc. encourages its employees to engage in networking and leadership development activities. These initiatives are designed to build strong professional networks and develop the leadership skills necessary for career advancement within the company.

Innovation at LifeWorks, Inc.

At the forefront of innovation, LifeWorks, Inc. continually seeks to implement cutting-edge solutions and services. The team at LifeWorks, Inc. is composed of dedicated professionals who bring creativity and expertise to every project, driving the company's success in a competitive market.

Hiring Process

The hiring process at LifeWorks, Inc. is designed to identify and attract top talent. Candidates undergo a thorough interview process that assesses their skills, cultural fit, and potential for growth within the company. LifeWorks, Inc. values transparency and communication, ensuring that all applicants receive timely updates and feedback.

Career Opportunities Await

LifeWorks, Inc. is actively hiring and looking for motivated individuals who are ready to take their careers to the next level. Explore the open positions and find where your skills and passions align with the needs of LifeWorks, Inc.

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LifeWorks, Inc. is not just a company; it's a place where careers are nurtured, and futures are built. Join the team and be part of a community that values hard work, creativity, and a commitment to excellence.
Learn more about LifeWorks, Inc.
Industry
Healthcare
* Ladders Estimates

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