Our agency is looking for a Senior Account Manager to manage client relationships, drive strategic initiatives, and elevate creative solutions. In this role, you will serve as a trusted advisor to clients
YOUR IMPACT IN THE ROLE:- Lead client relationships with confidence, serving as the primary liaison and trusted strategic partner.
- Drive long-term client success by deeply understanding their brand objectives and aligning agency expertise to exceed expectations.
- Guide internal teams to develop creative strategies, ideas, and campaigns that push boundaries and deliver results for the client.
- Ensure all work meets the highest creative and strategic standards, maintaining brand integrity and aligning with client goals.
- Oversee the full client experience, leading kick off, presentations, and key touchpoints while proactively problem-solving challenges.
- Develop and refine statements of work, project briefs, and client-facing materials to ensure clarity and strategic alignment.
- Partner with Account Directors on large-scale accounts, providing leadership and support in driving complex initiatives.
- Lead project planning and operational oversight across accounts, ensuring appropriate resourcing, realistic timelines, budget management, scope control, and seamless execution from kickoff through final delivery.
- Identify and capitalize on growth opportunities, fostering deeper client relationships and expanding agency impact.
- Track client profitability, optimize workflows, and contribute to agency-wide process improvements.
- Proactively solve challenges, bringing forward-thinking solutions that redefine industry standards.
- Maintain a pulse on emerging trends, ensuring Archrival stays ahead of shifts in the market and consumer behavior.
WHAT YOU NEED TO SUCCEED:- Builds strong client relationships and earns trust through thoughtful communication, strategic thinking, and consistent delivery.
- Understands how to connect client goals to agency solutions, balancing big-picture thinking with day-to-day execution.
- Thrives in fast-paced environments, confidently navigating ambiguity, shifting priorities, and unexpected challenges.
- Leads with a solutions-oriented mindset, proactively identifying opportunities and solving problems before they arise.
- Brings strong presentation and communication skills, confidently leading client meetings and key conversations.
- Has experience managing budgets, scopes, timelines, and resources while maintaining project health and profitability.
- Collaborates effectively across teams to deliver great work and exceptional client experiences.
- Stays curious about youth culture, consumer behavior, and emerging trends, translating insights into opportunities for clients.
- Has 5+ years of experience managing complex projects, campaigns, or programs for national and/or global brands.
YOU AT ARCHRIVAL- Understanding of youth culture and passion for continuous learning
- Desire to go against the grain and take on challenges that may have never been done before
- Team first, remain humble and never leave another Archrivaler hanging
- Driven to excellence, committed to grinding out great work mixed with a playful point-of-view
- Contribute to a community of belonging, our collective differences to make Archrival f'n awesome
This is a hybrid role, that will need to work from our Portland, OR studio a few days a week.
