SUMMARY OF ROLE
The 1000heads Account team is a proud, powerful collective of social media obsessives who are experts in managing clients relationships. You will work closely with a whole host of departmental specialists, from Creative, Insights, Design, and Strategy to deliver transformational social-first work for our clients.
We are looking for an enthusiastic, solution-oriented account manager with strong interpersonal and organizational skills. Playing equally significant internal and external roles, the successful candidate will join as an integral member of this high-profile team and will balance priorities cross-department to deliver high quality work.
The ideal candidate has agency experience, with a mix of production and social marketing experience. Experience working on large accounts is preferred due to the fast-paced environment. While influencer/talent work is a plus, a strong understanding of social channels and ATL production is essential.
Requirements- This is a hybrid role, with 2 days per week in office required. You must reside in Los Angeles
- 3-6 years of proven agency experience (with social agency or client experiences preferred)
- Budget management
- Ability to multi-task
- The ability to think strategically and scrappy
- Comfortable being in and leading the day-to-day work of account management
- Culturally connected - you love all things social!
Responsibilities- Consistently developing innovative and creative ideas and solutions for client campaigns
- Building client relationships; listen and understand individual client requirements and consistently meeting if not exceeding their expectations
- Developing a clear understanding of your clients' brand(s), category and customers
- Monitoring and understanding your clients' markets; be aware of market issues and competitive activity
- Keeping clients informed; ensure reports are on time and are kept in a central location so the rest of the team can locate if necessary
- Assisting in creating project briefs; briefing in and working with members of the wider team to develop an idea, strategy or campaign tactic; presenting and selling that idea to the client
- Manage IRL and virtual event activations
- Developing effective project plans and project specification documents
- Producing accurate cost estimates, and ensuring they are signed off by the Account Director and the client before work proceeds
- Ensuring all billing is completed on time
- Ensuring that campaigns run to agreed client budgets and clients approve all expenditure before it happens, particularly unexpected expenditure
- Assisting with the production of client reviews with senior clients
- Overseeing and owning the overall quality of the final deliverables on projects that you manage
- Ensuring your Account Director and / or Creative Director signs off all briefs and attends important project meetings
- Maintaining a central file of essential client information
Benefits- Medical, dental, vision, and more!
- 401k & Roth retirement investment options with employer match
- Gym and professional development stipends
- Culture Club with monthly activities like sports, games and happy hours
- DEI Council and Employee Resource Groups
- Commute and parking benefits
- Wellness program that focuses on mental, physical and financial employee wellness
- And much more!
SALARY RANGE$90,000 - $105,000 annual salary
