Proven ability to manage a full sales cycle, including expansions
Experience providing tailored technical product demonstrations to customers
Strong negotiation and contract management skills
Effective relationship-building and client management capabilities
Demonstrated track record of achieving sales goals
Responsibilities
Develop deep expertise in Userpilot's features
Own the full sales cycle for new and existing customers
Drive expansion strategies within your accounts
Generate a consistent weekly sales pipeline
Manage a rolling sales forecast and achieve targets
Guide prospects through free trials and evaluations
Lead value-based discovery to understand customer needs
Build executive relationships within customer organizations
Create account plans for new and expansion opportunities
Collaborate across teams to ensure customer value
Maintain accurate records in HubSpot and sales tech tools
Benefits
Competitive base salary with attractive on-target earnings (OTE)
Training and participation in industry events and conferences
Strong career progression opportunities
Dynamic and engaging work environment
Private employee medical insurance
Opportunity to partner with innovative companies in the SaaS space
Full Job Description
About the Role
Userpilot is looking for a motivated and strategic Senior Account Executive to join our growing sales organization. In this role, you will own the full customer lifecycle, including new customer acquisition, expansions, and churn mitigation. You will be the primary point of contact for customers in your book of business and partner closely with Customer Success, Solutions Engineering, Legal, and Operations to ensure long-term customer value while driving toward quarterly sales and retention targets. This is a unique opportunity to be part of a fast-growing company at the forefront of product engagement.
Responsibilities
Develop deep expertise and understanding of Userpilot's features
Own the full sales cycle for new prospects and current customers from discovery through close
Drive expansion strategies within your book of business
Consistent, weekly pipeline generation
Manage a rolling forecast and consistently hit pipeline creation and bookings targets
Navigate free trials and POC evaluations with prospects
Lead value-based discovery to uncover customer challenges and align Userpilot's platform as the solution
Build executive-level relationships across customer organizations
Create and execute account plans that drive net new, expansion opportunities, and long-term growth
Partner cross-functionally to address technical needs and deliver value realization
Maintain timely and accurate records of activities in HubSpot and other sales tech tools
Qualifications:
5+ years of experience in B2B SaaS sales
Proven ability to manage a full sales cycle, including expansions
Experience providing tailored technical product demonstrations to new and existing customers
Strong negotiation and contract management skills
Strong relationship-building and client management skills
Demonstrated track record of consistent goal attainment
Check out our scores here on RepVue to see why we're the best in sales: https://www.repvue.com/companies/userpilot
This is a hybrid position working 3 days per week in our Austin office.
Benefits:
Competitive base salary and attractive OTE
Training opportunities, participation in industry events, and conferences
Excellent opportunities for career progression
Dynamic work environment
Private employee medical insurance
Partner with high-growth, transformative companies shaping the future of SaaS and product experiences.
