Agency:
Omnicom Health Medical Communications
Job Function:
Account Management and Growth
Job Subfunction:
Account Management
Job Description:
As Senior Account Director, you will be responsible for building client relationships and trust by leading project management initiatives across client teams. You will work with all levels of the organization, optimize internal team processes and procedures, and proactively manage direct reports.
What You Will Do:
• Act as a resource for client, ensuring resolution of day-to-day account issues
• Understand client needs; write proposals to address unmet client needs and opportunities
• Be an active participant and leader in client pitches, delivering logical, succinct, appropriate, and compelling messages
• Advise clients on project development and objectives, communication strategies, and tactical recommendations; and make concise recommendations to help move business forward
• Regularly perform account analysis, proactively raising issues and/or suggesting changes to enhance profitability and prevent project overages
• Demonstrate proven ability to lead projects and programs to completion accurately, on time, and within budget
• Prepare for and actively participate in financial status meetings
• Contribute to and/or lead monthly forecasting exercises
• Manage, develop, and mentor direct reports, providing directional guidance to client-facing teams across a wide range of responsibilities
• Oversee execution of all account initiatives from inception through completion; create actionable plans, provide ongoing feedback for direct reports
• Collaborate with other department heads to ensure project continuity and quality, and timely product end results
Requirements:
• A bachelor's degree, preferably in business, technical communications, or science
• A minimum of 5 years' experience in publishing, health/medical pharmaceuticals or biotech, and/or technical communications
• Understanding of market dynamics in therapeutic areas is preferred
• Understanding of scientific messaging, KOL engagement strategies, and meeting management for advisory boards, symposia and promotional speaker training
• Comprehension of medical terminology
• Availability and willingness to travel as needed
• Experience estimating costs and developing budgets
• Prior supervisory experience and the ability to motivate others to attain goals
$110,000 - $130,000
Omnicom's policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom's corporate group already require five days of in-office attendance.