Agency:
FutureBrand

Job Function:
Account Management and Growth

Job Subfunction:
Account Management

Job Description:

Senior Account Director

Location: Cincinnati, OH; Syracuse, NY; New York, NY; Detroit, MI

The Opportunity

We're looking for a Senior Account Director to lead and grow some of our most important client partnerships.

This is not a traditional account role. You will operate as a strategic business partner with a consultant mindset, someone who can navigate complexity, connect dots across disciplines, and unlock new opportunities for both our clients and our business.

You'll sit at the intersection of strategy, creativity, and commercial impact, bringing clarity to ambiguity and momentum to ideas.

What You'll Do

• Lead with Influence
• Serve as a senior strategic advisor, identifying opportunities and challenges proactively
• Build deep, trusted client relationships that drive influence and action
• Develop a strong understanding of client businesses, categories, and competitive landscapes
• Lead clients through ambiguity with clear, insight-driven recommendations
• Bring forward-thinking POVs and thought leaderships, often before being asked
• Translate client needs into actionable strategies and creative direction
• Lead client engagements including workshops, retail audits, stakeholder interviews, and presentations

Drive Growth & Impact

• Own financial health of accounts including scoping, estimating, forecasting, and billing
• Monitor project performance against budgets and proactively manage risks or variances
• Identify and define new opportunities for growth and incremental scope
• Lead client meetings, presentations, and strategic work sessions
• Develop clear briefs with measurable KPIs to guide cross-functional teams
• Ensure alignment between client objectives and delivered work

Connect Strategy to Execution

• Translate business challenges into clear, actionable briefs and direction
• Partner closely with Strategy, Design, and Project Management to deliver exceptional work
• Champion creative ideas internally and externally with clarity, conviction, and craft
• Drive team alignment, ensuring seamless execution from concept to delivery
• Ensure every output aligns to a bigger, cohesive vision
• Identify and improve internal processes to enhance efficiency and output
• Maintain visibility with leadership on account health, risks, and opportunities

Build & Elevate Teams

• Lead cross-functional teams with clarity, energy, and accountability
• Mentor talent and foster a culture of ownership, curiosity, and continuous improvement
• Drive smarter ways of working-refining processes to be more agile and effective
• Maintain visibility on account health, risks, and opportunities with leadership

What You Bring

Qualifications & Skills

• Strong strategic thinking with a deep understanding of brand, design, and business
• Proven ability to lead complex client relationships and influence senior stakeholders
• Outgoing personality with a consultant mindset possessing excellent communication and presentation skills
• Highly organized with the ability to manage multiple priorities under pressure
• Commercially minded with accountability for revenue and growth
• Collaborative mindset with strong leadership presence
• Comfortable navigating ambiguity and driving clarity

Education & Experience

• Bachelor's degree in Marketing, Communications, Business, or related field
• 7-10+ years of experience in marketing, brand, design consultancy, or CPG environments
• Demonstrated success with managing and growing client relationships

Omnicom's policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom's corporate group already require five days of in-office attendance.

Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we're focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us-we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.

Link to Recruitment Privacy Notice: https://www.omc.com/privacy-notice