Full Job Description
Contract Manager with FPS suitability credentials to serve our IRS Headquarters federal building for the Department of Homeland Security in Washington, DC.
As a Contract Manager (CM) you will be responsible for managing, supervising, and ensuring our Protective Security Officer (PSO) team maintains the highest security standards in compliance with our contract, customer expectations, and our company policies and procedures. The CM shall have the authority to make operational decisions relative to the work requirements of the contract. The CM is the single point of contact for the Government.
Responsibilities:
- Responsible for managing all operational aspects of the project to ensure quality performance and contract compliance: including performance (operational and financial), planning, workforce scheduling, recruiting/retention, equipment and training requirements;
- As the POC, promotes a positive relationship with the government customer and associated union;
- Conducts regular Quality Control and post inspections;
- Develops and manages schedules to ensure staffing levels meet contractual requirements;
- Ensures overtime is managed properly and with minimal usage;
- Ensures PSO qualifications are updated by coordinating any applicable training or gathering any qualification requirements;
- Ensuring time entries are verified and accurate before approving for payroll processing;
- Provide regular input on PSO performance as well as manage and execute all disciplinary action items;
- Completes all required reports in a timely manner;
- Enforces policies and procedures as stated in the Company Employee Handbook, Security Manual, Training Resources, Safety and QC Manuals;
- Collaborates with corporate functional support staff for answers and guidance to manage the programs effectively;
- Ensures the safety of security force by complying with our company safety policies and procedures;
- Promotes our company's values of integrity, fairness, teamwork, diversity, high ethical standards, and genuine care for your co-workers, team, and our customer.
Requirements
Education Requirements
- Bachelor's degree
Requirements
- Minimum five (5) years security management experience specialized civilian or military and commercial law enforcement
- Experience managing a unionized workforce
- Demonstrated experience in planning, directing, and managing projects of a nature similar in size and scope as referenced under this contract.
- Must obtain / maintain valid DHS Suitability
- Must have experience managing a multi-location workforce
- Must have experience with recruiting, hiring, disciplinary actions, counseling/ mentoring, and terminations,
- Experience developing work schedules
- Superior customer service and interpersonal skills and exhibits positive attitude
- Strong leadership and communication skills (verbal and written), ability to multi-task and work under pressure
- Must be available during normal working hours (0800 - 1630) within 30 minutes by telephone or in person to discuss problem areas and available during evenings and weekends to respond to unexpected emergencies
- Proficient in Microsoft Word, Excel, Powerpoint
- Must be able to travel to buildings in the area
Benefits:
Medical, Dental, Vision, Basic and Supplemental Life, Disability Insurance, Retirement, Flexible Spending, Paid Holidays and Vacation + more!
