Undergraduate degree or equivalent experience required.
10-12 years of relevant experience in security operations.
3-5 years of managerial or leadership experience.
Strong knowledge of industrial security programs.
Certifications such as CPP or CFE preferred.
Responsibilities
Supervise a large operational team or a small professional team.
Set clear expectations and manage team performance.
Independently manage daily operations within policy guidelines.
Provide technical guidance and engage in operational activities.
Develop and implement security procedures to meet business needs.
Analyze incident reports and recommend process improvements.
Manage the security budget for operations in a designated area.
Benefits
Opportunities for professional development and training.
Supportive work environment with a focus on team performance.
Engagement in process improvement initiatives.
Access to industry-recognized certifications and training programs.
Full Job Description
Job Summary This role requires a balance of technical expertise in SOC operations and incident response, along with operational experience and technical team leadership. The Security Operations Manager will provide operational and technical guidance, manage security operations, oversee security procedures, support incident investigations, and drive process improvements while ensuring business and security objectives are met.
Key Responsibilities • Provide direct supervision to a large team of operational, production, sales, service, or administrative team members, or a small team of professional-level team members. • Establish and communicate clear expectations for work outcomes and manage team performance. • Manage a staff of professional-level team members or manage a team through lower-level supervisors. • Operate within general policies and management guidance while independently determining approaches to managing daily operations. • Provide guidance and technical advice and become actively involved in operational activities as necessary. • Develop, modify, and execute company policies that affect company operations across a small geographical area. • Develop, implement, and maintain security procedures to meet business requirements. • Analyze, investigate, and recommend process improvements related to loss control and incident reports. • Manage and maintain accountability for the security budget for operations across a small geographical area.
Required Qualifications • Undergraduate degree or equivalent combination of education and work experience. • Strong knowledge of industrial security programs and the ability to identify and evaluate policies and procedures that support business objectives while protecting company personnel and assets. • Typically requires 10-12 years of relevant experience. • 3-5 years of managerial or leadership experience.
Certifications • Certified Protection Professional (CPP), Certified Fraud Examiner (CFE), or equivalent internationally recognized qualification.
Physical Requirements / Working Conditions • Ability to physically perform general office requirements. • Must be able to perform essential responsibilities with or without reasonable accommodations.
