Section 508 Technical Support

Spry Squared Inc

$85K — $95K *
Education, Government & Non-Profit
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • U.S. Citizenship with an active SECRET clearance.
  • BA or BS degree and 10+ years of relevant experience, with substitutions allowed.
  • In-depth knowledge of Section 508 standards and WCAG 2.0 guidelines.
  • Familiarity with assistive technologies like screen readers and text-to-speech software.
  • Expertise in electronic document accessibility practices and testing tools.
  • Proficient in Office 365 applications and Adobe Acrobat for accessibility tasks.
  • Strong communication skills, both written and verbal, with experience interacting with government or military personnel.

Responsibilities

  • Provide expert-level evaluation and remediation for Section 508 compliance across DoW CIO's electronic resources.
  • Recommend policy considerations for Section 508 planning and formulation.
  • Support DoW CIO in oversight and reporting related to Section 508 compliance.
  • Assess the accessibility of DoD-wide learning management systems and related training.
  • Issue accessibility guidance based on DoD's online course inventory and verify course compliance.
  • Develop infrastructure for acquiring accessible technology and validating vendor compliance with accessibility standards.
  • Train DoD CIO workforce on Section 508 requirements in partnership with Defense Acquisition University.

Benefits

  • Opportunity to impact accessibility culture within the Department of Defense.
  • Professional development and training in Section 508 compliance.
  • Collaborative work environment with defense and government professionals.
  • Ability to work on mission-critical projects enhancing accessibility for individuals with disabilities.
Full Job Description
Job Description:

Job Description

Spry Squared is looking for an experienced, professional resource for DoW Section 508 Technical Support to provide analytical and programmatic support to ensure the accessibility of DoW CIO information to individuals with disabilities and apply Section 508 of the Rehabilitation Act of 1973, known as DoW CIO Section 508. You will serve as a subject matter expert to support the provisioning of DoW CIO-wide guidance, evaluation, and increase awareness for DoW CIO Section 508 responsibilities and help DoW CIO incorporate accessibility into its culture as an inherent step in content creation. A successful candidate will be a proven performer and self-starter with the ability to work independently and as part of the team.

Responsibilities
  • Provide expert-level Section 508 compliance evaluation and remediation of DoW CIO information technology resources, including electronic content in various forms.
  • Recommend considerations to be incorporated into the planning and formulation of Section 508 policy.
  • Provide support to DoW CIO Section 508 oversight and reporting processes.
  • Assess DoD-wide learning management system (LMS) accessibility program management, training, and tracking.
  • Issue guidance for LMS and course accessibility policy and technical requirements, based on DoD online course inventory, verify course accessibility through testing and certification, and track required remediations to completion.
  • Develop procedures for and infrastructure to implement DoD acquisition of accessible technology, including incorporation of accessibility requirements in acquisitions, requirement for accessibility conformance reports from vendors, evaluation process for accessibility conformance reports (ACR), Section 508 SME inclusion in procurement decisions, establish a DoD ACR repository, validation processes for vendor claims of accessibility, and tracking exceptions.
  • Implement use of GSA Solicitation Review Tool (SRT) and Accessibility Requirements Tool (ART) (or similar) tools DoD-wide.
  • In partnership with Defense Acquisition University (DAU), train DoD CIO workforce in Section 508 requirements.

Qualifications

Required qualifications
  • Must have U.S. Citizenship with an active SECRET clearance.
  • Requires a BA or BS degree and over 10 years of prior relevant experience. Additional years of experience may be substituted in lieu of degree.
  • 10+ years of relevant federal, operations, and business experience.
  • Knowledge of Section 508 standards, WCAG 2.0 guidelines, and related accessibility regulations.
  • Understanding of commonly used assistive technologies.
  • Expertise in electronic document accessibility practices.
  • Proficiency in both manual and automated accessibility testing methods and tools for documents and web (e.g., ANDI, MS Accessibility Insights, Color Contrast Analyzer, CommonLook PDF, DevTools).
  • Proficiency in using Office 365 applications and a deep understanding of formatting and the use of built-in tools when authoring source documents.
  • Experience with interacting with Government officials and/or senior military personnel.
  • Experience formulating policy, guidelines, and training materials.
  • Solid knowledge of SharePoint, Teams, or similar collaboration tools.
  • Ability to work effectively both independently and within a team environment.
  • Highly reliable and dependable.
  • Team player with a positive and professional demeanor, strong customer service awareness, and excellent organizational skills.
  • Excellent analytical and follow-up skills.
  • Exceptional writing and verbal communication skills.
  • Proficiency in accessible documents created using the MS Office suite, especially with Excel, Word, PowerPoint, and Outlook.
  • Expertise in the use of Adobe Acrobat for the creation and remediation of PDFs.
  • Solid skills in presentation and the development of presentation materials.
  • Ability to multitask and execute directives effectively and with little supervision.

Salary: $85,000 - $95,000 Depending on Experience

Required Skills:
• Support
• Technical Support

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