Job DescriptionThe Impact You will have in this role:
The Scrum Master Associate Director will play a key role in enabling cross-functional technology teams to deliver high-quality solutions within an Agile environment. You will guide teams in applying Scrum and Agile practices, remove delivery obstacles, and strengthen collaboration across Product Owners, Business Analysts, Developers, and Testers. In addition to Scrum facilitation, you will bring strong project management discipline around planning, timelines, budgets, risks, dependencies, and reporting, while driving continuous improvement and consistent Agile practices across the organization.
Your Primary Responsibilities:
- Guide assigned teams in the effective use of the Scrum framework and support the adoption and continuous improvement of Agile practices.
- Facilitate Scrum ceremonies, including sprint planning, daily stand-ups, backlog refinement, sprint reviews, and retrospectives.
- Partner closely with Product Owners, Business Analysts, Developers, Testers, and other stakeholders to ensure alignment on priorities, scope, and delivery commitments.
- Create and maintain Jira projects, boards, workflows, dashboards, and reporting to provide visibility into team progress and delivery.
- Track team commitments, milestones, risks, issues, and cross-team dependencies, driving timely resolution and escalation where appropriate.
- Develop and maintain detailed project plans, timelines, milestones, and budgets to support successful project execution.
- Track project financials, including budget, forecasts, and actuals, and report on variances as appropriate.
- Identify opportunities to improve team effectiveness, delivery predictability, and Agile maturity.
- Drive consistent Agile standards, processes, and best practices across assigned teams.
- Provide clear and timely status updates, metrics, and delivery reporting to stakeholders and leadership.
- Support technology initiatives including software application development, digital transformation, and cloud migration.
- Ensure projects and teams operate in accordance with applicable financial services regulations, data security standards, and internal governance requirements.
- Coach and mentor junior Scrum Masters on Agile principles, practices, facilitation techniques, and continuous improvement.
**NOTE: The Primary Responsibilities of this role are not limited to the details above. **
Qualifications: - Minimum of 8 years of related experience in Scrum Master, Agile delivery, project management, or a related technology delivery role.
- Bachelor's degree preferred or equivalent relevant experience.
- Certified ScrumMaster (CSM), PMI-ACP, or equivalent Agile certification.
- Demonstrated experience supporting cross-functional technology teams in an Agile software development environment.
- Experience managing projects involving multiple stakeholders, dependencies, timelines, and delivery priorities.
- Experience within financial services or another highly regulated environment is preferred.
Talents Needed for Success: - Strong understanding and practical application of Agile frameworks and methodologies, including Scrum, Kanban, and SAFe.
- Strong project management and organizational skills, with the ability to manage timelines, milestones, budgets, risks, issues, and dependencies.
- Experience supporting software application development, digital transformation, and cloud migration initiatives.
- Hands-on experience with Jira, HP PPM, and Microsoft Office tools for project tracking, reporting, and documentation.
- Strong analytical skills with the ability to develop and communicate delivery metrics, dashboards, project forecasts, and budget variances.
- Excellent communication, facilitation, and stakeholder management skills, with the ability to work effectively across technical and business teams.
- Ability to influence without direct authority and drive accountability across cross-functional teams.
- Strong problem-solving skills with the ability to identify roadblocks and facilitate timely resolution.
- Ability to manage multiple priorities and projects in a fast-paced, high-stakes environment.
- Strong coaching and mentoring skills with a continuous improvement mindset.
The salary range is indicative for roles at the same level within DTCC across all US locations. Actual salary is determined based on the role, location, individual experience, skills, and other considerations.
About the TeamServes as a dedicated technology resource for advancing DTCC's business opportunities and providing industry thought leadership for leveraging new technology. The goal of this new department is to partner internally with IT, our business and regulatory divisions and externally with clients, regulators, and fintech vendors, to help build new platforms and business models to advance DTCC's mission to support the financial markets.
