Minimum Clearance RequiredSecret
ResponsibilitiesI2X Technologies is seeking a SATCOM IP Network Support Engineer to support ongoing activities for a customer in SCOTT AFB.
This position will be on site and will require an active Secret.- Execute network operations to include configuration and analysis of customer circuits across all SATCOM teleports and gateways.
- Perform real-time circuit redesign (alternate routing) to restore customer connectivity during scheduled and unscheduled outages and maintenance actions.
- Work directly with supported customers and engineers across other NOCs to ensure maximum network availability to minimize or eliminate mission and operational impact.
- Perform a variety of change management tasks which include hardware replacement, software configurations, and ASI management.
- Proactively monitor network alarms across platform specific network management tools.
- Utilize incident management applications to document all aspects of reported outages/degradations, isolations, escalations, and resolutions during the lifecycle of a service impacting network incident.
- Assess, identify and recommend resolutions to various network incidents and/or deficiencies leveraging knowledge in one or more of following: routers, switches, crypto devices, routing, CISCO, Juniper, iDirect, EBEM, ESEM, linkway, MPM1000, and other associated modems.
Qualifications- Hold DoD-8570 IAT Level 2 baseline certification (Security+ CE or equivalent) prior to start date.
- Requires BS degree and 2 - 4 years of prior relevant experience or Masters with less than 2 years of prior relevant experience. (Or equivalent combination of education and/or experience.)
- Able to work in a 24x7 shift work environment.
- Must have an active DoD Secret security clearance.
- Requires general understanding of SATCOM and networking principles.
Preferred Qualifications
- Experience working with deployed SATCOM terminals
- Circuit actions experience
- Telco NOC, inside or outside plant experience.
- Experience with MS Office suite, i.e. Outlook, Excel, Word, Access, PowerPoint, TEAMs.
- Experience with one or more of the following: alarm surveillance, fault management, LAN maintenance, performance management.
Additional Information:In compliance with Colorado's Equal Pay for Equal Work Act, the annual base salary range for this position is listed. Please note that the salary information is a general guideline only. I2X Technologies considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and business considerations when extending an offer.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodation.
While performing the duties of this job, the employee will regularly sit, walk, stand and climb stairs and steps. May require walking long distance from parking to work station. Occasionally, movement that requires twisting at the neck and/or trunk more than the average person, squatting/ stooping/kneeling, reaching above the head, and forward motion will be required. The employee will continuously be required to repeat the same hand, arm, or finger motion many times. Manual and finger dexterity are essential to this position. Specific vision abilities required by this job include close, distance, depth perception and telling differences among colors. The employee must be able to communicate through speech with clients and public. Hearing requirements include conversation in both quiet and noisy environments. Lifting may require floor to waist, waist to shoulder, or shoulder to overhead movement of up to 20 pounds. This position demands tolerance for various levels of mental stress.
