Key Responsibilities: - Lead strategic consulting engagements in energy retail and customer service, focusing on digital transformation, customer experience enhancement, and operational efficiencies.
- Serve as a primary client contact for senior executives, building trusted advisory relationships and ensuring alignment with client business objectives.
- Develop and execute strategies to improve client business performance, drive revenue growth, and support customer-centric transformation initiatives.
- Manage project teams, guiding junior members and ensuring project delivery meets quality, timeline, and budgetary expectations.
- Lead business development activities by identifying new opportunities, crafting proposals, and representing Accenture's Utilities practice in sales pursuits.
- Actively contribute to thought leadership, staying current on industry trends, regulatory changes, and technological advancements in the energy retail sector.
- Drive team development and growth by mentoring team members and fostering a collaborative, high-performance work
Travel may be required for this role. The amount of travel will vary from 25% to 100% depending on business need and client requirements.
Here's what you need: - Minimum of 5 years of experience in the Utility Industry, Customer Service project delivery / Customer Transformation project delivery
- Minimum of 3 years of functional experience in/with SAP
- Expertise in Meter to Cash operations, functions, and technologies
- Expertise in major Customer Transformation and technology implementations (e.g., CIS replacements)
- Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience)
Bonus Points If: - You have at least 2 years of experience in an advisory or consulting role
Professional Skill Requirements: - You improvise and adapt to lead clients and teams through change and ambiguity
- You've gained the trust of your clients and partnered with them to: design business process, lead design thinking workshops, develop business case, deliver agile projects, develop new operating model, manage talent and change, co-create intellectual property
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We anticipate this job posting will be posted until 09/14/2026.Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off.
See more information on our benefits here: U.S. Employee Benefits | Accenture
Role Location Annual Salary RangeCalifornia $94,400 to $293,800
Cleveland $87,400 to $235,000
Colorado $94,400 to $253,800
District of Columbia $100,500 to $270,300
Illinois $87,400 to $253,800
Maine $80,400 to $216,200
Maryland $94,400 to $253,800
Massachusetts $94,400 to $270,300
Minnesota $94,400 to $253,800
New York $87,400 to $293,800
New Jersey $100,500 to $293,800
Virginia $87,400 to $270,300
Washington $100,500 to $270,300
