This position reports to:
Senior Manager, Business Operations
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Own the Order-to-Cash function end-to-end. As a SAP Business Process Owner, you'll have full ownership of process development, implementation, and optimization across critical SAP modules. Working collaboratively with stakeholders and technical teams, you'll drive continuous improvement and establish yourself as the go-to expert for enterprise system solutions.
The work model for this role is: hybrid on site & working from home.
Your role and responsibilities:
- Responsible for supporting the Order to Cash processes of local SAP ERP modules (SD, CS, MM, EWM) and business applications
- Work with internal customers to gather business and system requirements, analyze, and collaborate with SAP developers to implement new solutions
- Drive improvement of subscription and contract management processes in SAP, SFDC and e-commerce tools
- Provide support for end users in Order to Cash, including but not limited to, warranty, field service, demand planning, repair workshop planning, manufacturing, and sales & distribution
- Provide technical expertise and work closely with team members to provide solutions to business problems or process improvement projects
- Escalate the issues and work with SAP regional center of excellence and global Support and outside consultants to resolve application problems/bugs.
- Identify strategies and implemented processes to prevent service disruption.
- Assist with SAP upgrade in testing and validation of the application and training end users Document business process workflow for current and future state and develop training manuals.
Our Team Dynamics
Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.
Qualifications for the role:
- Minimum of bachelor’s degree in Business, Information Systems or related field
- Minimum of 10 years of experience as an SAP business analyst or business process owner
- Ability to effectively communicate and influence key stakeholders to support proposed strategies, process improvements and operational decisions
- Proficient in SAP modules: SD, MM, CS and Contract Management
- Knowledge or experience in SFDC application
- Must have strong analytical skills with an understanding of business processes specifically in the are-as of end to end - Order to cash and contract management
- Capable of handling multiple projects concurrently with conflicting priority. Interact effectively with individuals in all levels of organization.
- Self-motivated, goal-oriented and work well in a cross-functional team environment.
- Proficient in English
Preferred Qualifications
- SAP Certifications
- Ability to speak multiple languages
More about us
We are global market leader in mission-critical high-power, high-performance motors, drives, generators, power conversion and packaged solutions. Every day, we make a difference for our customers by making their operations profitable, safe, and reliable.
ABB Benefit Summary for eligible US employees
[excludes ABB E-mobility, Athens union, Puerto Rico]
Go to MyBenefitsABB.com and click on “Candidate/Guest” to learn more
Health, Life & Disability
- Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
- Choice between two dental plan options: Core and Core Plus
- Vision benefit
- Company paid life insurance (2X base pay)
- Company paid AD&D (1X base pay)
- Voluntary life and AD&D – 100% employee paid up to maximums
- Short Term Disability – up to 26 weeks – Company paid
- Long Term Disability – 60% of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay.
- Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance
- Paid Parental Leave
- Employee Assistance Program
- Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
- Employee discount program
Retirement
- 401k Savings Plan with Company Contributions
- Employee Stock Acquisition Plan (ESAP)
