Summary:

An SAP Business Analyst Level II is responsible for supporting the design, configuration, testing, and implementation of solutions within their functional area of expertise (Finance, Sales, Merchandising, RFS, Customer Service & Returns Management). A Level II executes assigned project tasks within established timelines and works closely with senior analysts, managers, and business stakeholders to support business processes and system enhancements.

The Level II assists in identifying and resolving system issues, gathering business requirements, and supporting user adoption of new functionality. They work with the SAP Manager and Business Process Owners to help ensure systems meet business requirements and support operational objectives.

Essential Job duties:

• Develop an understanding of the current ("as-is") business processes and supporting systems.
• Maintain proficiency in the configuration, processing, and support of assigned SAP functional modules.
• Assist in gathering and documenting business requirements and mapping them to SAP functionality.
• Participate in system design discussions and configuration planning meetings.
• Help identify opportunities for business process improvements and system enhancements.
• Support adoption of new processes and functionality through training and user support.
• Assist users in adapting processes and procedures to align with system capabilities.
• Research, troubleshoot, and resolve system issues with guidance from senior team members when needed.
• Provide status updates on assigned tasks and projects.
• Support project deliverables and coordinate activities with team members and business partners.
• Participate in unit testing, integration testing, and user acceptance testing to validate business requirements.
• Support ongoing enhancements and modifications to systems from a business perspective.
• Communicate effectively with users and stakeholders regarding system functionality, processes, and changes.
• Develop and maintain expertise in assigned SAP business processes and applications.
• Create and maintain functional documentation, process flows, and training materials.

Requirements:

SAP Project Team members must exhibit the following behaviors:

• SAP configuration, support, or business systems experience, 1-3 years.
• Passion and drive for learning and continuous improvement.
• Strong technical aptitude and analytical skills.
• General understanding of business processes; preferred 1+ years of ScanSource experience.
• Team player who collaborates effectively and treats others with respect.
• Professionalism and strong interpersonal skills.
• Good organizational and prioritization skills.
• Ability to work in a fast-paced environment.
• Open-minded and adaptable to change.
• Strong problem-solving abilities.
• Self-motivated and accountable.
• Reliable and committed to delivering quality results.
• Effective written and verbal communication skills.

Preferred:

• Bachelor's degree in Business, Computer Science, Information Technology or related field.

Reporting Relationships:

• SAP Business Analyst Level II reports to the SAP Manager.

Physical Requirements:

• Ability to sit at a computer terminal for extended periods of time.
• Ability to travel up to 10-20% of the time (may include international travel).
• Ability to lift up to 15 pounds.

Compensation:

Compensation Range: $80,000-$95,000

Actual annual salary offered to a candidate will be based on a number of variables including work experience, education and skills/ achievements, and will be mutually agreed upon at the time of offer. This position is not eligible for a variable pay component as part of the hiring range.

While we're committed to providing top-tier solutions, we're just as committed to supporting our own team. Our employees enjoy a variety of comprehensive benefits, including medical/dental/vision coverage, life insurance, and a 401(k) plan with matching provision. Outside of CA, ScanSource grants 128 hours of paid time off (PTO) each calendar year (prorated for date of hire). In the state of CA, employees accrue a set number of hours each pay period equaling the same 128 hours of PTO. ScanSource also celebrates 10 paid company holidays.