Job Summary
This role is responsible for the end-to-end management of the complex SAP Landscape encompassing multiple SAP products including SAP's SaaS solutions. Deep technical expertise and hands-on experience in SAP Systems' Lifecycle management, Systems' Maintenance and Operations, Supporting the SAP Integration, GRC/Security and Development teams' requirements, is needed.

Essential Duties

• Design, Build, test, and deploy the SAP Systems (S/4HANA, BTP Solutions/Services, Other SAP SaaS solutions like CALM, SAC, Ariba, IBP, Datasphere)
• Implement the technical approach of all SAP and non-SAP systems integrating with SAP solutions & manage SAP and 3rd party dependencies related to the SAP environment.
• SAP System landscape management in operations and project scenarios including transports across different SAP systems using CALM, cTMS etc.
• Plan and manage SAP systems maintenance schedule, DR Testing, in coordination with internal and external stakeholders like SAP ECS (RISE)
• Deep understanding of SAP best practices on Backup and Recovery
• Performance tuning and configuration, troubleshooting and RCA related to HANA DB, S/4HANA, other SAP SaaS solutions
• Understanding the structure and setup of Fiori roles, Workzone
• Implementation, upgrade, and support of the latest SAP systems versions, running on Windows/Linux OS and HANA DB
• Good knowledge of hyperscalers - preferably Azure and GCP. Good understanding of Infrastructure components like Firewalls, Load Balancers etc.
• Timely communicate status, issues, and risks to all stakeholders, cross-functional teams, and managers
• Experience in implementing CALM for both implementation and operations scenarios for various backend SAP systems (Change control, Monitoring, etc.)
• Help manage Issues and Risks to ensure the timely implementation of projects, including carrying out risk assessments, identifying project roadblocks, and driving mitigations/solutions.
• Work with technical and non-technical teams, including Customer Support, Product Management, Engineering, and QA teams, to efficiently and effectively resolve project issues and escalations.
• SAP BTP Administration:
  • Managing SAP BTP subaccounts, entitlements, service instances, connectivity etc.
  • Configuring and administering SAP BTP services
  • Overseeing BTP landscape setup and maintenance, including SSO using different identity providers - ex: SAP's default and Okta
• Supporting Developments and Customizations:
  • Providing the necessary SAP Systems' administrative support for the SAP Development teams that use RAP, CAP and low-code/no-code technologies
• Supporting Integrations:
  • Implementing integrations using SAP Cloud Connector, SAP Integration Suite, and APIs across SAP and non-SAP products like S/4HANA, SAP BTP, GRC/IAG, and other 3rd party systems, ensuring secure and reliable integrations
• Supporting SAP GRC and Security:
  • Deep understanding of and supporting SAP GRC and Security teams in establishing and enforcing best practices for SAP S/4HANA and SAP BTP security
  • Understanding the compliance and governance needs and ensuring those practices are complied with

Qualifications Required

• Bachelor's Degree Computer Science, Information Systems or other related field
  required
• Master's degree Computer Science, Information Systems or other related field
  preferred
• 10+ years of experience as a SAP Basis Administrator role with hands-on experience
• Experience in Multiple SAP Implementations, Upgrades, Conversions, Migrations, out of which, at least 1 Greenfield implementation in the "RISE with SAP" context coordinating with SAP ECS and other CSPs
• Should be well versed with SAP MaxAttention, Enterprise Support procedures
• Flexibility to travel: Travel may be extensive at times to accommodate program needs, including support for program activities, vendor meetings, and site visits as necessary.

General Knowledge, Skills and Abilities

• Proficient level: Strategic and Visionary Leadership: Strategic Thinking, innovation driving, Decision making
• Proficient level: Change Management and Adaptability: Managing resistance, adaptability, resilience
• Proficient level: People and Relationship Management: Emotional Quotient, Communication, collaboration
• Proficient level: Technical and Business Acumen: Digital Literacy, Business/Finance Acumen, Process Design
• Proficient level: Personal Drive and Mindset: Growth mindset, action oriented, courage

Technical Knowledge, Skills and Abilities

• At least one SAP certification from the following below preferred:
  • SAP S/4HANA System Administration
  • Database Administrator - SAP HANA
  • SAP Fiori System Administration
• Aat least one SAP certification from the following below preferred:
  • Solution Architect - SAP BTP
  • Build Work Zone - Implementation and Administration
  • SAP Cloud ALM

Qualifications Preferred

• Excellent verbal and written communication and problem-solving skills
• Good ability to define multiple solution options to business problems
• Excellent ability to work on multiple projects concurrently
• Strong ability to understand the long-term ("big picture") and short-term perspectives of situations

Base salary and/or rate of pay ranges listed are exclusive of fringe benefits and potential bonuses. Individual compensation offers will be determined based on a variety of factors, including but not limited to geographic location, relevant candidate experience and skill, education, and/or qualifications.

Base Salary Range: $144,000-$198,000

How We Protect What Matters Most:
1. We offer a wide range of health insurance options that include medical, dental, and vision for you and your family. 2. Our Family-Building benefits support the many different journeys to fertility and parenthood. 3. Our robust 401K plan includes an employer match contribution with your pre-tax and/or Roth contributions. 4. Other exciting programs and perks are available to help employees achieve work-life balance, including (but not limited to) a wellness program, free financial coaching, a referral program, and product rebates when purchased for an employee's primary residence. 5. Professional growth and development are very important to us! We offer internal training programs and courses, as well as a generous tuition reimbursement program. 6. We're committed to fostering a culture that reflects our values to connect, empower, evolve, and inspire. We offer many opportunities for employees to connect with one another, including through our Employee Resource Groups who focus on education and allyship for all of our employees.