Salesforce Solution EngineerLocation: Remote, United States (US - Central / Eastern Time Preferred; Chicago, IL preferred)
As our Solution Engineer, you are the technical lead in every pursuit. You partner with Client Directors and Salesforce AEs to turn a prospect's business problem into a credible solution, a scoped estimate, and a demo that wins the deal. You are the bridge between what we sell and what Delivery builds, so the promises we make are ones we can keep.
Role + Responsibilities - Run discovery. Lead technical discovery with business and IT stakeholders to map current-state processes, data, integrations, and pain points.
- Design the solution. Shape solution architecture across Sales Cloud, Service Cloud, Experience Cloud, Data Cloud, Agentforce, and MuleSoft, and know when not to recommend something.
- Build demos that win. Configure tailored demos and proofs of concept in Salesforce orgs that speak to the client's own data and workflows.
- Scope and estimate. Own level-of-effort estimates, assumptions, and risks; draft SOWs and solution sections of proposals and RFP responses with Delivery.
- Partner with Salesforce. Work alongside Salesforce AEs and SEs on joint pursuits, and earn a reputation as their go-to partner technical resource.
- Hand off cleanly. Transfer context to Delivery at close so projects start with clear scope, architecture, and expectations.
- Sharpen the playbook. Build reusable demo assets, estimation templates, and solution accelerators; give product and positioning feedback to leadership.
Required Qualifications- 5+ years in the Salesforce ecosystem, including 2+ years in a pre-sales, solution engineering, or solution architect role at a consultancy or Salesforce
- Hands-on configuration skills across Sales Cloud and Service Cloud; working knowledge of Experience Cloud, Data Cloud, and Agentforce
- Track record of scoping and estimating fixed-fee and time-and-materials projects that delivered on margin
- Ability to run a room: crisp discovery with executives, deep dives with admins and architects, and demos that tell a business story
- Strong writing for proposals, SOWs, and solution designs
- Salesforce Certifications: Administrator plus at least two of Platform App Builder, Sales Cloud Consultant, Service Cloud Consultant, or an Architect credential
How Success is Measured- Technical win rate on pursuits you support
- Bookings influenced and sourced alongside Client Directors
- Estimate accuracy: delivered margin versus scoped margin on closed projects
- Satisfaction scores from Client Directors, Delivery, and Salesforce partners
Perks In Store for You:- Comprehensive Benefits with Sequoia - Medical, Dental, Vision, and Employer-Paid Life/Disability Insurance to keep you and your loved ones covered.
- Ownership & Impact - Stock options in a fast-moving, high-growth company. Every employee plays a part in what we're building. Come make your mark!
- Level Up Your Career - Real opportunities to grow your Salesforce and Amazon expertise through mentorship, certifications, and hands-on experience with cutting-edge technology.
- Work from anywhere (well, almost ) - Enjoy the freedom of remote work, flexible PTO (with a 2-week minimum!), and generous leave policies - because the best work happens where you're happiest.
- People-First Flexibility - We're always listening, evolving, and adapting. Your feedback helps shape our policies, ensuring you can thrive - professionally and personally.
