About the Role
We are looking for a Salesforce Administrator to help manage, support, and grow our Salesforce platform. You will work closely with our Salesforce Team and partner with Sales, Marketing, Customer Success, and Operations teams to help translate business needs into scalable CRM solutions. This is a hands-on role supporting overall platform administration and team enablement.
Key Responsibilities
- Manage all aspects of the Salesforce platform including user setup, profiles, roles, permissions, and security settings.
- Design, build, and maintain custom objects, fields, flows, validation rules, page layouts, and approval processes.
- Support requirements gathering sessions with business stakeholders, partnering with senior team members to translate needs into scalable solutions.
- Develop and maintain reports, dashboards, and analytics to support data-driven decision-making across the organization.
- Manage data quality initiatives including deduplication, data imports/exports, and integrity audits.
- Evaluate, implement, configure, and manage AppExchange solutions and third-party integrations.
- Partner with developers and architects on complex customizations and integrations beyond declarative capabilities.
- Provide training, documentation, and ongoing support to end users and administrators.
- Stay current on Salesforce releases and proactively identify opportunities to leverage new features.
- Support production issues during business hours; participate in a rotational on-call schedule alongside senior team members for after-hours escalations.
- Be willing to work in office 4 days a week.
- Perform other duties as assigned.
Qualifications
- 3+ years of hands-on Salesforce administration experience.
- Salesforce Certified Administrator required; Advanced Administrator, Platform App Builder, or additional certifications strongly preferred.
- Working knowledge of Sales Cloud; CPQ/Revenue Cloud experience a plus
- Experience with Marketing Cloud, Experience Cloud and Service Cloud a plus.
- Proficiency with Flow Builder, and declarative automation tools.
- Strong understanding of data modeling, security models, and CRM best practices.
- Experience with data management tools such as Data Loader.
- Ability to communicate technical concepts clearly to non-technical stakeholders.
- Proven ability to manage multiple priorities in a fast-paced environment.
Nice to Have
- Experience with Salesforce integrations (e.g., MuleSoft, OAuth-based authentication).
- Familiarity with SOQL or basic Apex for troubleshooting and requirements definition.
- Experience supporting a sales team of 500+ users.
BENEFITS
Free Play & 1/2 price food! Health, dental, vision, 401(k) team member match, free mental well-being platform – and that’s just for starters for those who qualify.
