As a Salesforce Administrator, you will manage, configure, and optimize our Salesforce platform and integrated sales tech slack. This role focuses on advanced platform configuration, data integrity, enterprise-scale process automation, and maximizing user adoption across our go-to-market teams.
Key Responsibilities
- Manage the enterprise-level declarative configuration, data orchestration, and sales productivity tech-stack.
- Administer the expanded limits, custom objects, and storage capabilities inherent to the environment.
- Configure and maintain user profiles, roles, permission sets, and sharing rules following strict security models and enterprise data compliance.
- Deliver responsive, proactive, and solution-oriented support to Salesforce users, communicate clearly throughout issue resolution, and identify opportunities to improve the user experience and satisfaction.
- Build and update declarative automations using Salesforce Flow, orchestrations, approval processes, and validation rules.
- Maintain, troubleshoot, and optimize third-party integrations, ensuring seamless data flow across our sales and marketing tools.
- Utilize Salesforce Inspector and RingLead to execute regular imports, exports, cleanups, deduplication tasks, schema inspection, and metadata troubleshooting.
- Design and maintain advanced custom reports and dashboards, leverage native features to provide leadership with pipeline activity.
- Triage incoming support tickets, gather business requirements, and provide end-user training to drive effective adoption of Salesforce and related tools.
Qualifications
- Preferred Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent practical experience.
- Active Salesforce Certified Administrator credential.
- 3 to 5 years of hands-on experience managing Salesforce instance (experience with Sales Cloud preferred).
- Proficient in Salesforce enterprise security models, custom objects, high-volume flows, page layouts, and sandbox lifecycle management.
- Experience with Agile delivery, Jira or Azure DevOps, DevOps/release tools, and SOQL.
- Strong problem-solving abilities and clear written and verbal communication skills to translate complex business requirements into technical configurations.
- Preferred experience managing or administering the following applications is highly beneficial:
- ZoomInfo and RingLead
- Groove and Highspot
- Pardot/Marketing Cloud Account Engagement
- Conga Sign
- Ability to manage multiple priorities, work with urgency, and deliver in a fast-paced environment.
- Receptiveness to performance feedback within a team environment is essential.
- Ability to work onsite in Houston, TX, five days per week.
- Applicants must be legally authorized to work in the United States.
alliant offers a comprehensive compensation and benefits package including 100% employer paid medical /dental premiums for single coverage for certain options, 401(k) matching, PTO, company provided life insurance and disability, onsite gym and group exercise classes, paid covered parking, and more!
