This position reports to:
Strategic KAM - eOEM
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In this role, you will have the opportunity to support the Sales organization and customers throughout the sales process by adapting ABB’s products with customer applications to meet their requirements/specifications. Each day, you will select optimized products and technology for adaptation, prepare relevant documentation, and serve as a key technical resource for the assigned area. You will also showcase your expertise by identifying and cultivating new business opportunities by proactively prospecting, networking.
This role is contributing to the Electrification Division in the United States
You will be mainly accountable for:
- Offering technical advice and solutions on inquiries from customers/channels/Sales Specialists about ABB products/systems/applications.
- Ensures the resolution of customer issues by coordinating with Sales, Operations, Supply Chain Management, and other internal and/or external teams.
- Maintain and organize customer data, update contact details, and log interactions inside the Salesforce CRM.
- Maintains proactive communication with the sales team and other internal functions and provides them with all relevant information to ensure customer satisfaction.
JobQualifications:
- 5+ years of experience in electrical industry strongly preferred
- Bachelors degree in Electrical or Mechanical engineering or related field
- Customer-focused mindset with proven ability to respond quickly to customer needs.
- Strong oral, written communication skills and presentation skills.
- Professional fluency in English required. Conversational or proficiency in Spanish a strong plus.
- Excellent interpersonal skills.
- Strong technical application, take-off, and proposal development skills desired.
- Ability to utilize analytical software and sales tools preferred.
- Ability and willingness to possess and maintain a valid driver's license.
- Ability to travel 5-10% as needed.
- Candidates must already have a work authorization that would permit them to work for ABB in the US.
ABB Benefit Summary for eligible US employees
[excludes ABB E-mobility, Athens union, Puerto Rico]
Go to myBenefitsABB.com and click on “Candidate/Guest” to learn more
Health, Life & Disability
- Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
- Choice between two dental plan options: Core and Core Plus
- Vision benefit
- Company paid life insurance (2X base pay)
- Company paid AD&D (1X base pay)
- Voluntary life and AD&D – 100% employee paid up to maximums
- Short Term Disability – up to 26 weeks – Company paid
- Long Term Disability – 60% of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay.
- Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance
- Parental Leave – up to 6 weeks
- Employee Assistance Program
- Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
- Employee discount program
Retirement
- 401k Savings Plan with Company Contributions
- Employee Stock Acquisition Plan (ESAP)
Time off
ABB provides 11 paid holidays. Vacation is provided based on years of service for hourly and non-exempt positions. Salaried exempt positions are provided vacation under a permissive time away policy.
While base salary is determined by things such as the successful applicant’s qualifications and experience, this position is expected to pay between $83,300 and $133,280 annually.