To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
Job Category
Operations
Job Details
About the RoleSalesforce Professional Services is evolving how we deliver world-class value to our customers. Our overall business strategy is anchored in rigorous market research, data-driven analysis, and high-impact executive communication.
We are seeking an analytical, insight-driven Sr Manager/Director of Strategy. In this role, you will lead deep-dive research, conduct quantitative and qualitative market analysis, and synthesize complex findings into compelling, executive-ready presentations that shape our global Professional Services strategy.
You will serve as a core strategic advisor, transforming raw market and operational data into clear strategic options and C-suite deliverables, partnering directly with senior leadership to guide critical investment and operational decisions across our business strategy.
Key Responsibilities- Lead Strategic Research & Market Intelligence: Conduct comprehensive competitive analysis, industry benchmarking, and market research to identify growth opportunities and strategic risks across the Professional Services landscape.
- Perform Advanced Quantitative Analysis: Partner with analytics teams to model business scenarios, evaluate financial metrics, and derive actionable insights from complex datasets to support core strategic initiatives.
- Craft C-Suite Executive Presentations: Synthesize complex analytical findings, strategic choices, and trade-offs into polished, executive-level slide decks and narratives for senior leadership and executive offsites.
- Evaluate AI Strategy & Innovation: Utilize advanced AI analytical tools to accelerate research frameworks, model AI delivery impacts, and evaluate the strategic positioning of AI-augmented professional services.
- Align Cross-Functional Stakeholders: Facilitate strategic reviews with leaders across Sales, Operations, Pricing, and Regional Units (AMERS, EMEA, APAC) to build consensus around research-backed strategy recommendations.
- Direct Strategic Analysts & Modeling: Guide and mentor a dedicated team of Strategic Analysts in running robust data models, tracking strategic metrics, and maintaining high standards for strategic storytelling assets.
- Maintain Business Strategy Alignment: Continuously refresh and refine the overarching Professional Services strategy documentation, ensuring tight alignment with corporate V2MOM goals and market changes.
Qualifications & Experience- Experience: 10+ years of experience in Strategy, Transformation Design, Operations, or Management Consulting. Experience within a Global Professional Services or SaaS business is required.
- Analytical & Quantitative Rigor: Advanced capability to structure complex strategic problems, analyze multidimensional business data, and build quantitative strategy models.
- Executive Storytelling & Presentation: Proven track record of creating high-impact executive decks and communicating strategic narratives to C-suite and executive audiences.
- AI Fluency: High comfort level using AI tools in your professional day-to-day work to optimize your own workflows, accelerate research, and scale content creation.
- Education & Equivalence: A Bachelor’s degree in Business, Operations, or a related field OR equivalent practical experience. We prioritize demonstrated capability, strategic execution, and real-world impact over formal credentials alone.
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance andbe your best, and our AI agents accelerate your impact so you cando your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
Accommodations
If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this .
