1-2 years of customer service or retail experience preferred, but not mandatory.
Strong communication and interpersonal skills essential for customer interactions.
Friendly and positive attitude with a focus on customer assistance.
Ability to quickly learn product knowledge and convey it effectively to customers.
Basic computer skills, including proficiency with email and Microsoft Office.
Dependable and capable of working independently when necessary.
Flexible availability for retail hours, including weekends and holidays.
Strong attention to detail and organizational skills.
Responsibilities
Convert leads into sales while fostering strong customer relationships.
Sell luxury wellness products like hot tubs, swim spas, and saunas.
Follow up promptly with leads via phone, text, email, and social media.
Track sales activities and customer interactions per company guidelines.
Meet or exceed sales goals and key performance indicators (KPIs).
Maintain professionalism and adhere to company policies and procedures.
Assist with showroom merchandising and product replenishment.
Benefits
Competitive compensation package with performance-based rewards.
Extensive paid training to enhance skills and product knowledge.
Comprehensive and flexible benefits package.
401K plan with company matching contributions.
Team member discounts on products.
Opportunities for career advancement within the company.
Full Job Description
Job Overview:
The Sales Professional is responsible for exceeding company revenue goals by converting leads into sales and building lasting relationships with customers. In this role, you will provide an outstanding experience for customers purchasing hot tubs, swim spas, saunas, and other premium wellness products, helping them invest in relaxation, health, and lifestyle improvements.
Compensation: $30,000 Annual Base Salary, with Total Annual Earning potential of $100,000-$150,000.
Responsibilities:
Convert leads into sales while building and maintaining strong customer relationships.
Sell luxury wellness products, including hot tubs, swim spas, saunas, and related products.
Follow up with all leads in a timely manner using phone, text, email, and social media.
Track sales activity and customer interactions according to company guidelines.
Meet or exceed established sales goals and key performance indicators (KPIs).
Maintain a high level of professionalism and follow all company policies and procedures.
Follow established operational and sales processes.
Assist with showroom merchandising, cleaning, and product replenishment.
Provide an exceptional customer experience from initial contact through purchase.
Participate in occasional site visits to customers' homes when needed.
Support team efforts and contribute to a positive, collaborative work environment.
Qualifications:
Previous customer service or retail experience preferred (1-2 years is helpful but not required).
Strong communication and interpersonal skills.
Friendly, positive attitude with a willingness to help customers.
Ability to learn product knowledge and explain it clearly to customers.
Basic computer skills, including familiarity with email and Microsoft Office.
Reliable, dependable, and able to work independently when needed.
Ability to work a flexible retail schedule, including weekends and some holidays.
Strong attention to detail and organizational skills.
Ability to work in a team environment.
We offer our employees competitive compensation, extensive paid training, comprehensive and flexible suite of benefits package, 401K with company match, team member discounts, rewards for top performers, and most importantly career advancement opportunities.
