Sales Product Advisor - Knoxville, TN

Pool and Spa Depot

$76K — $120K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2+ years of experience in big-ticket sales (e.g., furniture, flooring, appliances)
  • Preferred background in home improvement, pool, and spa products, but transferable skills welcome
  • Strong communication skills and relationship-building abilities
  • Ability to work flexible hours including overtime and weekends during peak season
  • Experience with sales documentation and CRM software preferred

Responsibilities

  • Convert showroom visitors into committed buyers with a consultative sales approach
  • Provide exceptional customer service and follow-up using the SharpSpring platform
  • Build strong customer relationships through effective communication
  • Use in-depth product knowledge to guide customers in high-value purchasing decisions
  • Ensure accuracy in sales documentation and data entry into relevant systems
  • Maintain a clean and organized showroom with strategic merchandising
  • Participate in sales events and initiatives to drive revenue
  • Collaborate with cross-functional teams for seamless customer satisfaction

Benefits

  • Health coverage including Life/Disability through Mutual of Omaha
  • Optional Dental and Vision coverage
  • 401(k) with match
  • Employee discounts
  • Paid Time Off (PTO)
  • Comprehensive training opportunities
Full Job Description
Sales Product Advisor - Knoxville Retail Showroom

We are interviewing qualified candidates for Product Advisor at our showroom in Knoxville, TN

Ideal candidates should have at least 2 years of experience in "big-ticket" sales (e.g., furniture, flooring, appliances, etc.). A background in home improvement and/or pool and spa products is preferred, but not required if additional transferable skills are demonstrated.

Compensation:

Compensation typically ranges from $76k- 120k+ for this position (are you 'typical' or are you 'great'?), based on a combination of hourly and commission training wage, converting to earned commissions based on margins, and additional incentives. Our best Product Advisors earn over $100k+, and is based on YOUR initiative.

Key Responsibilities:
  • Convert showroom visitors into committed buyers by delivering a consultative sales approach that creates wins for customers, the company, and YOU.
  • Provide exceptional customer service throughout the sales process and in all follow-ups using the SharpSpring platform.
  • Build strong customer relationships through effective communication.
  • Leverage in-depth product knowledge to guide customers through high-value purchasing decisions across our extensive range of products and services.
  • Demonstrate accuracy in completing sales documentation and entering data into Counterpoint, vTiger, and SharpSpring systems.
  • Help maintain a well-presented showroom by ensuring cleanliness, organization, and strategic merchandising.
  • Actively participate in sales events and initiatives to drive revenue and expand customer engagement.
  • Collaborate with cross-functional teams-including sales, service, installation, delivery, construction, and administration to ensure seamless follow-up and customer satisfaction.
  • Flexibility for overtime and weekends required; peak season may require up to six days/week.


Benefits:

In addition to a competitive salary and incentive package, we also offer Health coverage including Life/ Disability, through Mutual of Omaha, optional Dental and Vision coverage, 401(k) w match, Employee Discount, Paid Time Off (PTO), and a full menu of Comprehensive Training.

We will be accepting applications and interviewing candidates between July 10th and August 15th. Please apply for this position on this platform.

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