This is where you and your skills come in. Were currently looking for a Sales Operations Manager.

The Sales Operations Managerwill play a key role supporting RingCentrals Acquisition sales organization the BDR and Acquisition seller teams responsible for driving new-logo growth. Youll act as a trusted operational partner to sales leadership, combining rigorous analysis with hands-on execution across forecasting, annual planning, territory design, quota setting, and lead routing. This is a highly visible role for someone who enjoys translating data into clear, actionable recommendations and who thrives on the recurring rhythm of the business.

Job Duties:

• Own and manage the weekly sales forecasting cadence for the Acquisition org (BDR and Acquisition sellers), ensuring high forecast accuracy and strong pipeline hygiene

• Support annual planning: target-setting, capacity modeling, market/segment sizing, and headcount planning in partnership with sales and finance leadership

• Design and maintain territory models that ensure balanced, fair, and attainable coverage across BDR and Acquisition seller teams

• Support quota setting methodology and allocation for BDR and Acquisition sellers, ensuring quotas are equitable and aligned to bookings targets

• Own and optimize lead routing logic and processes, ensuring inbound and outbound leads are distributed accurately, fairly, and efficiently across BDR and Acquisition teams

• Serve as a Sales Ops business partner to Acquisition sales leaders fielding ad hoc requests, building analyses, and recommending action

• Manage recurring weekly, monthly, and quarterly reporting cycles (pipeline reviews, QBRs, executive/board-level reporting)

• Build dashboards and reporting that surface trends, risks, and opportunities across pipeline, bookings, and productivity

• Support CRM (Salesforce) data hygiene, process documentation, and continuous improvement of sales workflows and systems, including lead routing rules and assignment logic

• Partner cross-functionally with Finance, Deal Desk, Sales Enablement, and Marketing to support go-to-market execution for the Acquisition motion

• Contribute to ad hoc strategic projects supporting the scale and growth of the Acquisition motion

Desired Qualifications

• 10+ years of experience in Sales Operations, Revenue Operations, Business Operations, or a similarly analytical role, ideally supporting a BDR/SDR or Acquisition-focused sales organization

• Hands-on experience with sales forecasting, territory/quota design, or annual operating plan processes

• Strong understanding of lead routing logic and tools (e.g., LeanData, Chili Piper, native Salesforce routing) and experience optimizing lead flow and assignment across BDR and Acquisition teams

• General curiosity and desire to build AI workflows leveraging Claude, OpenAI, etc

• Strong Excel/Google Sheets modeling skills; experience with Salesforce, Tableau, Sigma, or similar BI/planning tools is a plus

• Strong analytical and problem-solving skills, with the ability to translate complex data into clear, actionable recommendations

• Excellent communication skills and the confidence to partner directly with sales leadership

• Highly organized and detail-oriented, with the ability to manage multiple recurring deliverables against deadlines

• Self-starter who is comfortable operating in a fast-paced, evolving environment

• SaaS, telephony, or high-tech industry experience a plus

• Bachelors degree required; Business, Finance, or Analytics-related field preferred

What we offer:

• Comprehensive medical, dental, vision, disability, life insurance

• Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits

• Voluntary supplemental health coverage and life insurance

• 401K match and ESPP

• Paid time off and paid sick leave

• Paid parental and pregnancy leave

• Family-forming benefits (IVF, Preservation, Adoption etc.)

• Emergency backup care (Child/Adult/Pets)

• Employee Assistance Program (EAP) with counseling sessions available 24/7

• Free legal services that provide legal advice, document creation and estate planning

• Employee bonus referral program

• Student loan refinancing assistance

• Employee 1:1 coaching, perks and discounts program