Bachelor's degree in business administration, management, or related field required.
Minimum of 5 years in sales, sales operations, or analysis as an individual contributor.
1-3 years of management experience preferred.
At least 2 years in equipment distribution business required.
Strong verbal, written, and interpersonal communication skills necessary.
Responsibilities
Manage daily sales administration operations for various product categories.
Oversee resource allocation and workflow for sales support activities.
Identify and resolve operational issues effectively.
Handle complex customer requests or complaints when needed.
Manage processing of sales incentive or commission programs.
Benefits
Occasional opportunities for local and domestic travel.
Possibility of occasional evening or weekend work depending on project needs.
Variety of work environments including office, warehouse, and customer facilities.
Exposure to a dynamic work setting that may include moderate noise levels.
Full Job Description
Job Description
Job Title: Sales Operations Manager
Department: Industrial Equipment
Supervisor: Director of Sales
Essential Duties and Responsibilities:
Manages the daily operations of sales administration of new, used, rental, and storage & handling products.
Oversees the resource allocation and workflow of all support activities including order processing, RFP response, data collection, and the preparation of reports to support sales teams.
Identifies and resolves operational issues.
May resolve complex customer requests or complaints. May manage the processing of sales incentive or commission programs.
Responsible for all other duties as assigned.
Knowledge, Skills and Abilities:
A Bachelor's degree in business administration, management, or a closely related field is required.
Minimum 5 years of experience in sales, sales operations, sales analysis, or a related field as an individual contributor.
1-3 years experience in management is preferred.
2+ years of experience working in the equipment distribution business.
Well-developed verbal, written, and interpersonal skills with strong organizational, problem solving and time management skills.
Ability to handle several tasks simultaneously and comfortably in a fast-paced environment.
Proficiency in Microsoft Office applications (Word, Excel, Outlook, Teams, SharePoint).
Ability to work efficiently and effective independently.
Working Conditions:
Some local and domestic travel from time to time may be required.
Occasional weekend and night required as project deems necessary.
Working in office, warehouse, and a variety of customer facilities may be required.
Working in a stationary position for an extended period.
Moving or traversing for an extended period.
Operating computers for an extended period.
Possible exposure to noise levels exceeding recommended DBA levels.
Job requirements listed indicate the minimum level of knowledge, skills, and/or ability necessary to perform the job proficiently. This job description is not an exhaustive statement of duties, responsibilities, or requirements. Employees may be required to perform other job-related duties as requested by their supervisor, subject to reasonable accommodation.
