Sales & Operations Manager

Golden Hippo

$80K — $95K *
Food & Beverages
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business, Supply Chain, Management, Economics, or related field (preferred MA or MBA)
  • 7+ years in the Consumer Goods industry
  • 5+ years in Supply Chain/S&OP role
  • 5+ years in an analytics role
  • 3+ years in team leadership
  • Advanced Excel skills

Responsibilities

  • Develop and lead the S&OP process for pet food production
  • Create dashboards and measure key performance indicators (KPIs)
  • Innovate tools that support continuous improvement in S&OP
  • Manage capacity models and report risks to leadership
  • Drive improvements in forecast accuracy and inventory optimization
  • Facilitate monthly S&OP planning meetings with Supply Chain and executives
  • Communicate product updates and logistics issues to relevant teams

Benefits

  • 100% premiums covered for employee-only medical, dental, and vision plans
  • 6 paid sick and mental health days plus additional mental health benefits
  • 401k matching up to 3.5% of contributions
  • Employee Stock Ownership Plan to invest in your future
  • Tuition reimbursement program for eligible education
  • Company-sponsored charity initiatives and community impact
  • Team-building events to enhance workplace culture
Full Job Description
We're Looking For A: Sales & Operations Manager

Location: Richfield, WI

What You'll Be Doing:
  • Develop and lead an S&OP process for pet food.
  • Create dashboards and measure KPIs for the organization such as forecast accuracy and production efficiencies.
  • Innovate and deploy tools that support continuous improvement within S&OP.
  • Works closely with Demand & Supply Manager on forecasts, WOH targets and aged inventory.
  • Creates and manages capacity models for each category and presents risks to leadership team.
  • Drive improvements in forecast accuracy, inventory optimization and service levels.
  • Designs and installs the monthly S&OP cadence from the ground and coordinates and facilitates the planning meetings with Supply Chain and executive team.
  • Communicate with planning and production about promotions, new products and launch timing updates.
  • Works closely with Sales, Marketing, Finance, Manufacturing, Procurement and Logistics to ensure alignment and resolves any supply or demand issues.
  • Assist in the new product development process.
  • Becomes an ERP (NetSuite) superuser and assists with training when necessary.
  • Builds capacity and allocation visibility across owned plants and co-manufacturing partners, including co-man capacity constraints, allocation decisions, and co-man performance/OTIF tracking.

Preferred Qualifications (Note: These are preferred and not required. We strongly encourage you to apply even if you don't tick ALL of these boxes.):
  • Bachelor's degree in Business, Supply Chain, Management, Economics, or a related field
  • MA or MBA in a related field (preferred)
  • 7+ years in the Consumer Goods industry
  • 5+ years in Supply Chain/S&OP role
  • 5+ years in an analytics role
  • 3+ years team leadership experience
  • Supply Chain or Sales Operations experience
  • Advanced Excel skills
  • 10+ years in Consumer Goods analytics (preferred)
  • Experience with collaborative forecasting processes (preferred)

Golden Perks & Benefits:
  • Comprehensive healthcare coverage - We cover 100% of premiums for medical, dental, and vision plans for employee-only plans.
  • Through our charity sponsorships, you can make a positive impact on communities worldwide. We've donated over $6.1 million to date.
  • 6 paid sick and mental health days, an Employee Assistance Program, and additional mental health benefits, because we take a holistic approach to your well-being.
  • We match up to 3.5% of your 401k contributions, ensuring your retirement savings grow alongside your career.
  • Invest in your future with our Employee Stock Ownership Plan, where company contributions fund your retirement plan with company stock. Learn more.
  • Tuition reimbursement program, which reimburses eligible tuition expenses up to specified amounts, empowering you to invest in your ongoing growth and development.
  • Company events, like our team picnics and ice cream socials, designed to cultivate connections and enhance work-life balance.

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