About the RoleOur global data capture supply originates directly from specialized sales, business development, and field partner management teams across active regional markets who identify, recruit, onboard, and retain high-value commercial enterprise partners, merchants, and field venue site partners. As the Sales Operations and Analytics Lead, you will architect, build, and scale the operational engine powering these front-line commercial teams worldwide.
Your scope will cover the complete revenue and acquisition stack: designing and deploying comprehensive performance analytics dashboards, establishing target allocation models and variable commission/incentive structures, leading bottom-up market sizing and target account list generation, optimizing cross-market resource allocation, maintaining CRM health and data hygiene, and publishing the definitive weekly executive business review consumed by senior executive leadership.
What You Will Be Doing- Reporting: Architect and maintain end-to-end sales analytics infrastructure, automating weekly performance dashboards for every global market, territory, and individual manager to track funnel efficiency, velocity, and conversion.
- Targets and incentives: Design, model, and administer regional quota systems, target allocation methodologies, and variable incentive compensation plans, partnering closely with finance and HR to calculate accurate monthly and quarterly commission payouts.
- Account planning: Perform structured Total Addressable Market sizing, segment prioritization, and lead scoring models by country and tier, delivering pre-vetted target account lists to field acquisition teams.
- System of record: Serve as the primary system administrator and owner for the merchant and partner CRM, enforcing strict pipeline stage definitions, data enrichment standards, and workflow automation rules.
- Business review: Manage operational resource allocation across active expansion markets and author the core executive Weekly Business Review packet detailing performance trends, operational bottlenecks, and strategic recommendations.
What You Bring:- Experience: 5 to 8+ years of experience in sales operations, revenue operations, strategy & planning, management consulting, or commercial analytics within high-growth marketplace, SaaS, or field sales organizations.
- Technical skills: Advanced SQL skills for data extraction and transformation, expert financial/data modeling in spreadsheets, and hands-on experience constructing executive-facing dashboards (e.g., Tableau, Looker, PowerBI).
- Incentive design: Proven experience modeling, implementing, and managing variable compensation, commission, and quota systems, with a thorough understanding of behavioral incentives and financial risk management.
Even Better If You Have:- Industry: Background in supply-side acquisition, merchant growth, or partner management at a major multi-sided marketplace, hyper-local logistics provider, or delivery tech platform.
A Note on ApplyingStudies show women and candidates from underrepresented groups often only apply when they meet 100% of the listed qualifications, while others apply after meeting 60%. If you don't check every box above but believe you can do the job, we encourage you to apply - we're looking for capability and trajectory, not a perfect checklist match.
