Position: Sales Operations Manager
Location: Toms River, NJ (hybrid)
Salary: $100,000 - $120,000 plus 15% bonus potential. Salary is based on experience.
Work Authorization: Candidates must be authorized to work in the US without the need for current or future sponsorship.
WHAT YOU WILL DO:- Develop, maintain, and optimize sales operations processes, such as sample ordering, order management, customer segmentation, pricing, quoting, and lead management to support the field sales team
- Analyze sales data to identify trends and opportunities and create reports to track progress and performance.
- Utilize CRM to develop and maintain accurate customer and sales records as well as running monthly sales, commission, and POS reports.
- Prepare and manage forecast process and quarterly business review material presented to the senior leadership team.
- Manage sales database, point of sale from our channel partners to measure and improve forecast accuracy.
- Collaborate with the field sales team to understand their operational needs and help achieve their goals.
- Develop strategies and tactics to maximize sales effectiveness and efficiency.
- Create and manage sales documentation, including sales plans, SOPs, and job aids.
- Manage and advise on the execution of campaigns and promotions to our channel partners.
- Provide training and support to sales team on operations processes
- Create reporting, graphs and PowerPoint slides for channel partner meetings using data from CRM, point of sale and ERP system
WHAT WE ARE LOOKING FOR:- BA/BS in Business, Marketing Research or Statistics is preferred.
- Five to seven years of data mining/data analysis
- Experience with ERP systems and CRM (i.e., HubSpot)
- Strong analytical and communication skills
- Excellent PC skills including MS Access, Excel, and PowerPoint
- Candidates must be authorized to work in the US without the need for current or future sponsorship.
- Local candidates encouraged to apply as relocation assistance is not available.
