Bachelor's degree from a 4-year college or technical school
3 to 5 years of experience in 3PL sales, operations, or account management
Intermediate skills in Microsoft Office
Valid driver's license
Strong coaching and team development skills
Excellent written and verbal communication
Customer-first mindset
Strong negotiation and problem-solving skills
Ability to build strong relationships with customers and coworkers
Proven sales ability in a competitive environment
Responsibilities
Develop and implement sales and service strategies
Support day-to-day operations, including quoting and selling
Drive accountability in sales forecasting
Lead and manage a team of Sales Representatives
Ensure team has necessary training and tools
Measure and improve sales KPIs and procedures
Serve as a subject-matter expert on supply chain technologies
Share insights on industry trends and best practices
Develop sales growth strategies for small and medium-sized businesses
Benefits
Full-time position with a focus on career development
Opportunity to lead and mentor a team
Engagement in strategic decision-making
Exposure to industry trends and technologies
Supportive work environment with reasonable accommodations
Full Job Description
Position Summary:
Department: Freight Brokerage
Job Status: Full Time
Reports To: Director of Business Development
Pay Grade: G07
Amount of Travel Required: 25%
Positions Supervised: Sales Representatives
WHAT YOU WILL DO
Develop, implement, and monitor sales and service strategies, and take the lead on customer bids and RFPs
Support the team's day-to-day operations, including quoting and selling to new and existing customers
Play a key role in the team's sales forecast and help drive accountability to those numbers
Lead and manage a team of Sales Representatives, including hiring, coaching, and performance management
Make sure the team has the training and tools it needs to perform at a high level, and help build a best-in-class employee experience
Measure and improve sales KPIs and standard operating procedures to boost productivity and customer service
Serve as a subject-matter expert on technologies such as TMS, CRM, WMS, and other supply chain tools
Share insight on industry trends, technology, and best practices
Develop sales growth strategies focused on small and medium-sized businesses
WHAT WE ARE LOOKING FOR
Bachelor's degree from a 4-year college or technical school (required)
3 to 5 years of experience in 3PL sales, operations, account management, or a related management role
Intermediate skills in Microsoft Office
Valid driver's license
Strong coaching and team development skills
Excellent written and verbal communication
A customer-first mindset
Strong negotiation and problem-solving skills
The ability to build strong relationships with customers and coworkers
Proven sales ability in a competitive, fast-paced environment
WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS
This is primarily an office-based role that involves sitting for most of the day, frequent computer and phone use, and occasional standing, walking, bending, and reaching. The position may occasionally require lifting up to 20 pounds. The noise level is usually moderate, and the employee may occasionally be exposed to moving mechanical parts.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this position.
