Proven experience in sales or customer service within wellness, spa, or hospitality sectors.
Strong communication and interpersonal skills for effective client engagement.
Ability to foster positive customer relationships and recognize client needs.
Goal-oriented with a track record of meeting or exceeding sales targets.
Knowledge of spa treatments and current wellness trends is advantageous.
Proactive, self-motivated, and energetic personality.
Strong organizational and time management capabilities.
Responsibilities
Promote and sell spa services, treatments, and packages to both new and existing clients.
Build and maintain strong client relationships to encourage loyalty and repeat business.
Meet or exceed sales targets by understanding and addressing client needs with tailored recommendations.
Deliver exceptional customer service by managing inquiries, resolving concerns, and ensuring a positive experience.
Collaborate with the team to create and implement promotional strategies aimed at attracting and retaining customers.
Stay informed about all spa services, products, and industry trends to communicate their benefits effectively.
Benefits
Competitive base salary with uncapped commission potential.
Boundless growth opportunities within a rapidly expanding team.
Full Job Description
As a Sales Manager, you will be responsible for promoting and selling our treatments, packages, and skincare products, while also overseeing sales strategies to drive client satisfaction and revenue growth. Your expertise will play a key role in increasing bookings, expanding our client base, and ensuring the success of our spa services.
Key Responsibilities
Promote and sell spa services, treatments, and packages to new and existing clients.
Build and maintain strong relationships with clients to encourage repeat business and ensure satisfaction.
Meet or exceed sales targets by understanding client needs and providing tailored recommendations.
Deliver excellent customer service by handling inquiries, resolving concerns, and ensuring a positive client experience.
Collaborate with the team to develop and execute promotions and strategies to attract and retain customers.
Stay up-to-date on all spa services, products, and industry trends to effectively communicate their benefits.
Requirements
Proven experience in sales or customer service, preferably in the wellness, spa, or hospitality industry.
Strong communication and interpersonal skills.
Ability to build positive customer relationships and understand client preferences.
Goal-oriented with a drive to meet and exceed sales targets.
Knowledge of spa treatments and wellness trends is a plus.
A proactive, self-motivated, and energetic attitude.
