Work Shift:

Day

Pay Type:

Salary

Hourly Rate (if applicable):

N/A

Targeted Base Salary Range (if applicable):

$103,000.00 - $133,700.00

JOB OVERVIEW:

Supports Blue Diamond Growers’ go-to-market strategy by sustaining and nurturing customer relationships to ultimately drive volume, share, and profit in regional grocery/retailer accounts. This position includes responsibilities such as developing strong collaboration with Category Managers and local broker network, acquiring a thorough understanding of customer needs and requirements, and serving as the link between external and internal partners.

RESPONSIBILITIES:

ESSENTIAL JOB FUNCTIONS

• Support sales volume, revenue, and profit goals for key accounts.       
• Execute essential elements of account strategic plans.
• Develop and sustain solid relationships built on trust with customers and partners.
• Address and resolve customer issues and complaints.
• Foster a continuous improvement mindset, implementing proactive solutions that are mutually beneficial.
• Serve as the liaison and communication link between key customers and internal teams.
• Manage relationships and maintain complete ownership of smaller regional key accounts.
• Update and maintain the Trade Fund System.
• Attend routine meetings with Cross-Functional Teams to ensure strategic objectives are being met.
• Collaborate with cross-functional partners such as marketing, supply chain, and finance to ensure that customer needs are met while supporting company programs.
• Ensure customer demand is well forecasted to ensure Supply Chain efficiency and product supply.
• Provide input for account strategies to include placement, product, pricing, and promotion.
• Manage retail execution of new product launches.
• Conduct post-promotional analysis on key promotions to drive future learning and decisions.
• Assist credit team to resolve account receivable issues.

MINIMUM REQUIREMENTS                                                                                            

• Bachelor's Degree  
• 5 years of strategic sales experience that includes relationship management with customers and brokers, trade strategy planning, and category management.
• Experience working with brokers, national distributors (such as KEHE, UNFI, DOT), and category managers.
• Strong business acumen with a track record of providing proactive solutions based on customer needs.
• Clear written and verbal communication skills, ability to effectively articulate complex issues across all levels of an organization.
• Excellent interpersonal skills with the ability to quickly build rapport and trust with internal and external partners.
• Analytically minded with an eye for process improvement and problem-solving.
• Excellent negotiation, organizational, and prioritization skills.
• High proficiency in systems utilized for presentations, analytics, and reporting.
• Prior experience in the development and implementation of go-to-market strategies.
• Domestic Travel: Required to travel for periods up to 50%
• Role can be fully Remote

PREFERRED SKILLS AND EXPERIENCES

• IRI/Nielsen, Trade Fund Management Systems, SAP
• Prior experience managing or calling on Ahold Delhaize USA (ADUSA) and/or its regional grocery banners preferred.
• Based within or near the geographic footprint of ADUSA’s U.S. banners preferred.

SUPERVISORY REQUIREMENTS 

Number of Direct Reports: N/A
 

PHYSICAL DEMANDS 

• Office demands include extensive use of telephone and computer.    
   

WORK ENVIRONMENT 

• High pace in a dynamic growing environment.