Work Shift:
Day
Pay Type:
Salary
Hourly Rate (if applicable):
N/A
Targeted Base Salary Range (if applicable):
$103,000.00 - $133,700.00
JOB OVERVIEW:
Supports Blue Diamond Growers’ go-to-market strategy by sustaining and nurturing customer relationships to ultimately drive volume, share, and profit in regional grocery/retailer accounts. This position includes responsibilities such as developing strong collaboration with Category Managers and local broker network, acquiring a thorough understanding of customer needs and requirements, and serving as the link between external and internal partners.
RESPONSIBILITIES:
ESSENTIAL JOB FUNCTIONS
- Support sales volume, revenue, and profit goals for key accounts.
- Execute essential elements of account strategic plans.
- Develop and sustain solid relationships built on trust with customers and partners.
- Address and resolve customer issues and complaints.
- Foster a continuous improvement mindset, implementing proactive solutions that are mutually beneficial.
- Serve as the liaison and communication link between key customers and internal teams.
- Manage relationships and maintain complete ownership of smaller regional key accounts.
- Update and maintain the Trade Fund System.
- Attend routine meetings with Cross-Functional Teams to ensure strategic objectives are being met.
- Collaborate with cross-functional partners such as marketing, supply chain, and finance to ensure that customer needs are met while supporting company programs.
- Ensure customer demand is well forecasted to ensure Supply Chain efficiency and product supply.
- Provide input for account strategies to include placement, product, pricing, and promotion.
- Manage retail execution of new product launches.
- Conduct post-promotional analysis on key promotions to drive future learning and decisions.
- Assist credit team to resolve account receivable issues.
MINIMUM REQUIREMENTS
- Bachelor's Degree
- 5 years of strategic sales experience that includes relationship management with customers and brokers, trade strategy planning, and category management.
- Experience working with brokers, national distributors (such as KEHE, UNFI, DOT), and category managers.
- Strong business acumen with a track record of providing proactive solutions based on customer needs.
- Clear written and verbal communication skills, ability to effectively articulate complex issues across all levels of an organization.
- Excellent interpersonal skills with the ability to quickly build rapport and trust with internal and external partners.
- Analytically minded with an eye for process improvement and problem-solving.
- Excellent negotiation, organizational, and prioritization skills.
- High proficiency in systems utilized for presentations, analytics, and reporting.
- Prior experience in the development and implementation of go-to-market strategies.
- Domestic Travel: Required to travel for periods up to 50%
- Role can be fully Remote
PREFERRED SKILLS AND EXPERIENCES
- IRI/Nielsen, Trade Fund Management Systems, SAP
- Prior experience managing or calling on Ahold Delhaize USA (ADUSA) and/or its regional grocery banners preferred.
- Based within or near the geographic footprint of ADUSA’s U.S. banners preferred.
SUPERVISORY REQUIREMENTS
Number of Direct Reports: N/A
PHYSICAL DEMANDS
- Office demands include extensive use of telephone and computer.
WORK ENVIRONMENT
- High pace in a dynamic growing environment.
